Contact and support services

Find the right Victoria Police contact details and communication options, as well as non-emergency and support services.

In an emergency

If you are in danger, need to report a crime in progress, or request immediate police attendance, call Triple Zero (000).

In a non-emergency

For general enquiries, non-urgent police assistance, or to report a crime that has already occurred:

call our Police Assistance line on 131 444 (open 24 hours), or
contact your local police station.

Other contact options

To explore the many role and career possibilities at Victoria Police, visit our careers page.
How to contact
To contact our Recruitment Team to enquire about roles and careers with Victoria Police:
- call (03) 8335 5003 between 8am-4pm (Monday to Friday), or
- email the Victoria Police Recruitment Team.
Victoria Police Community Liaison Officers work in consultation with communities across the state to offer support and advice.
How to contact
Explore the following pages for more information and to get in touch:
If you have feedback about Victoria Police employee behaviours or actions, visit our compliments and complaints page.
How to contact
To contact our Police Conduct Unit about a question, complaint, or request for more information before making a formal report:
- call 1300 363 101
You can contact Victoria Police about general enquiries or to discuss non-urgent incidents and events.
How to contact
To get in touch:
- contact or visit your local police station
- call our Police Assistance Line on 131 444 (24 hours, 7 days a week)
Infringement notices, more commonly known as on-the-spot fines, can involve offences relating to:
- traffic
- transport
- tolling
- criminal offences to be dealt with without a court appearance.
How to contact
Contact Fines Victoria directly for more information about:
- requesting an internal review
- infringement notice payment methods
- payment plans and options.
Visit our firearms licensing page for information about:
- firearm regulation and licence requirements
- firearm applications, and
- firearm storage.
Visit our private security page for information about:
- private security registration
- private security licence activities.
How to contact
Submit an enquiry about firearms, private security, or weapons through the Licensing and Regulation Division online enquiry form.
You can contact your local police station to report a non-urgent crime or seek help with a number of matters, including:
- general enquiries
- status updates (such as following up on an incident you've reported)
- family violence-related matters
- reporting traffic incidents
- discussing documents that need to be witnessed, certified, or signed by an authorised officer.
How to contact
To find the location and contact details for your local station, visit our local police station page.
While some police station reception counters may be closed, police response remains unchanged. If you need to speak to a police officer or report an incident - phone lines are still active and monitored during regular hours.
Visit our news page to explore information about:
- breaking news
- journalist subscriptions to media releases
- media livestreams
- connecting with us on social media.
How to contact
For media enquiries, please email the Victoria Police Media Unit.
Visit our National police checks and fingerprinting page to:
- apply for a national police check
- book a fingerprinting appointment
- learn about the national police check process and fees.
How to contact
If you have a question about a national police check or fingerprinting process, you can get in touch through our online contact form.
How to contact
You can contact VicRoads directly about:
- driver license enquiries
- road hazard reports
- number plate or vehicle transfer enquiries.
You can follow and engage with Victoria Police on our social media channels.
How to contact
You can connect with us on:
- Facebook
- TikTok
- LinkedIn
- Instagram
- X (formerly Twitter)
- YouTube
- Eyewatch (on Facebook for local police updates)
Our social media channels are not actively monitored outside of business hours. You should never use social media to report a crime or suspicious activity.
Learn more about our social media terms of use.

Communication assistance

Access services for people who are Deaf or have a hearing or speech impairment and interpreter or translating services on our communication assistance page.

Applications and registrations

You can apply or register for various Victoria Police services.

Learn more about these services and how to apply on our apply or register page.

Crime impact support services

Free, confidential counselling, information, and support are available for people impacted by sexual assault, and domestic or family violence and abuse.

1800RESPECT is a national sexual assault, and family and domestic violence counselling service.
Contact 1800RESPECT by:
- calling 1800 737 732 – 24 hours, 7 days a week
- visiting the 1800RESPECT website.
Launch Housing delivers homelessness services and housing support to disadvantaged Victorians.
Contact Launch Housing by:
- calling 1800 825 955 – 24 hours, 7 days a week
- visiting the Launch Housing website.
MensLine is a telephone and online support service that supports men and boys dealing with relationship and family issues.
Contact MensLine Australia by:
- calling 1300 78 99 78 – 24 hours, 7 days a week
- visiting the MensLine website for online counselling.
NURSE-ON-CALL provides Victorians with immediate health advice from a registered nurse.
Contact NURSE-ON-CALL by:
- calling 1300 606 024 – 24 hours, 7 days a week
For more information, visit the Healthdirect Australia website.
Switchboard provides support services for lesbian, gay, bisexual, transgender and gender diverse, intersex, queer and asexual people, their families, allies and communities.
The services are available from 10am–5pm, 7 days a week.
Contact Switchboard Victoria by:
- visiting the Switchboard Victoria website.

Other emergency services

Further emergency support and assistance across Victoria.

Ambulance Victoria provides pre-hospital emergency care and ambulance services in Victoria.

How to contact
- In an emergency, call Triple Zero (000).
- For non-urgent contact options, visit the Ambulance Victoria website.
The Country Fire Authority (CFA) is a volunteer fire service.

They are responsible for fire suppression, rescues, and response to other accidents and hazards.

How to contact
- In an emergency, call Triple Zero (000).
- For non-urgent contact options, visit the Country Fire Authority website.
Fire Rescue Victoria (FRV) is a fire and rescue service. They serve communities across Melbourne and major regional centres.

How to contact
- In an emergency, call Triple Zero (000).
- For non-urgent contact options, visit the Fire Rescue Victoria website.
The National Security Hotline operates 24 hours a day, 7 days a week.
You can call the Hotline to report concerns about possible signs of:
- terrorism
- foreign interference in Australia
- threats to national security.
How to contact
- In an emergency, call Triple Zero (000).
- For non-urgent enquiries, contact the National Security Hotline by calling 1800 123 400, or visiting the Department of Home Affairs website.
Victoria State Emergency Service (SES) is a volunteer-based organisation who respond to natural disasters.

How to contact
- If life is in danger, call Triple Zero (000).
- For flood, storm, tsunami and earthquake emergencies, call 132 500.

Find your Victoria Police region

Victoria Police serves the Victorian community across four regions spread across Victoria. These are called North West Metro region, Southern Metro region, Eastern region and Western Region.

The four regions are shown in the map below.

Find your nearest police station

You can search by postcode or suburb to find the contact details for your local Victoria Police Station.

Victoria Police Centre

The Victoria Police Centre is located in Docklands, Victoria.

Postal address

Victoria Police Centre
GPO Box 913
Melbourne Victoria 3001

Police Assistance Line and Online Reporting

Report non-urgent crimes with our 24/7 Police Assistance Line and Online Reporting platform for non-emergency incidents and crimes.

Contact us

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