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Internal reviews do not apply to the following offences:

• Drink-driving, driving under the influence of drugs, or excessive speed infringements under Sections 89A-89D of the Road Safety Act 1986.
• Drink-boating infringements under Sections 61A and 61BA of the Marine Act 1988.
• Safety work infringements under Section 215C of the Transport Act.

When can I seek a review?

An application for internal review can be made at any time before the offence is lodged with the Infringements Court, or before the expiry of the period for bringing a proceeding to Court in relation to the offence.

Only one application for internal review can be made regarding any one infringement offence.

Applications for internal review must:

• be in writing
• state the grounds for review
• provide current address details
• contain letter of consent, or other evidence of consent, if done on behalf of a third party.

Grounds for review are:

• if you believe the decision to serve the notice was contrary to law
• there is a mistake in identity
• your conduct should be excused as exceptional
• if special circumstances apply, see below.

Further information on grounds for review can be found at the Fines Victoria website.

Applications for review should be sent to:

Officer in Charge
Traffic Camera Office
GPO Box 1916
Melbourne  3001

Victoria Police will notify the applicant of the outcome of the review in writing.

Where a decision has been made to confirm the decision to issue the infringement notice, the enforcement agency will notify the applicant of the due date for payment of the infringement penalty.

If a person elects to have the matter referred to open Court, any review in progress is terminated.

Special circumstances reviews

Special circumstances are defined by the Infringements Act 2006 and relate to:

• A person with a mental or intellectual disability, disorder, disease or illness, a serious addiction to drugs or alcohol which results in a person being unable to understand the offending conduct or unable to control the conduct.
• Homelessness, where the homelessness results in the person being unable to control the offending conduct.

When an application is made under the grounds of special circumstances, Victoria Police is limited to:

• confirming the decision to serve the infringement notice
• withdrawing the infringement notice
• withdrawing the infringement notice and serving an official warning in place of the notice.

If Victoria Police rejects the application for internal review and confirms the decision to issue the infringement notice, Victoria Police must refer the matter to the Magistrates' Court for determination by a judicial officer.

Further information relating to applications for internal review can be obtained by contacting Civic Compliance Victoria by phone on (03) 9200 8111 or in person at Ground Floor, 277 William Street, Melbourne.