Holiday Operating Hours
The front counter and customer phone service will close from
Monday 26 December 2016 and reopen on Monday 9 January 2017.
Front Counter Service
The Licensing & Regulation Division no longer provides a drop in counter service.
In order to deliver a more efficient service, front counter attendance is strictly by appointment only. Applications and other documentation will no longer be accepted over the front counter. Customers who attend without an appointment will be turned away.
Detailed information relating to the location of the front counter and what matters will be considered for an appointment can be found here.
Appointments are available on during the following times (excluding public holidays):
- Mondays and Fridays between 11:00am and 1:00pm;
- and Wednesdays between 11:00am and 3:00pm.
Appointments can only be made by contacting our customer service line on
1300 651 645.
New applications must returned the Licensing & Regulation Division by post.
Renewal applications and general correspondence can be returned by email, fax or post.
General enquiries can be made via email or calling our customer service line on
1300 651 645.
Postal address: GPO Box 2807, Melbourne, VIC 3001
Fax: (03)9247 6485
Application Processing Times
The Licensing and Regulation Division processes weapon approval applications as they are received.
We endeavour to process all applications within 28 calendar days of their receipt.
There may be instances where the processing of your application is prolonged due to deficiencies in your application or the need to review your application more thoroughly.
We are unable to respond to enquiries relating to the processing status of licence applications and permit to acquire applications received within the last 28 days.
If 28 calendar days have elapsed since the date of receipt of your application and you require an update, please contact us via email with date of birth, type of application, and date of lodgement.
In Victoria, the Control of Weapons Act 1990 provides the framework for controlling the sale, possession, transportation and use of non-firearm weapons and body armour. The weapons industry is regulated by Victoria Police's Licensing & Regulation Division (LRD).
Licensing & Regulation Division
Victoria Police Centre
637 Flinders Street
Docklands, VIC, 3008
GPO Box 2807
Melbourne, VIC, 3001
Phone: 1300 651 645
Fax: (03) 9247 6485
About the Control of Weapons Act
The Act divides weapons into four basic categories:
The Act regulates these categories differently, based on the danger they pose when they are used or if they are used inappropriately.
The Act also provides for two ways in which individuals, groups of people or classes of weapon may be able to receive special dispensation from the Act in relation to prohibited weapons and body armour. Dispensation may be granted either through the:
A Customs Import Permit allows a person with a Chief Commissioner Approval to import weapons from overseas into Victoria.