Message from the Chief Commissioner

About Victoria Police

Licensing & Regulation Division

Release date: Mon 19 December 2011

Last updated: Tue 25 February 2014

Victoria Police's Licensing & Regulation Division (LRD) is responsible for the regulation of the firearm, private security and weapon industries, and, through this, creating a safer Victoria.

LRD provides direct services to the more than 300,000 members of these industries through its administration of the Firearms Act 1996, Private Security Act 2004, Control of Weapons Act 1990 and their associated Regulations.

These services include:

  • Processing applications for firearm licences, permits and other authorities
  • Processing applications for private security licences, registrations and other authorities
  • Processing applications for Chief Commissioner of Police prohibited weapon approvals
  • Providing timely and accurate responses to customer enquiries

LRD is also involved in:

  • Monitoring the compliance of licence, permit and authority holders through audits and inspections
  • Detecting, investigating and analysing potential breaches of the legislation
  • Identifying risks to the integrity of the licensing process
  • Communicating the legal obligations of holding a licence, permit, registration or authority as well as the consequences of failing to meet these.

Service Improvements

In order to continue to improve the way we deliver our services to you, Victoria Police will commence the implementation of an electronic application lodgement process in 2014.

To view responses to some frequently asked questions about the initiative please click HERE.

Feedback

We know you value good customer service. Our aim is to give you the best service we can within the statutory parameters we are bound by. As such, we value your opinion and want to know about the quality of the service you have been provided as well as if you have any suggestions about how and where we could do better. We also want to hear from you if you have a complaint, as your experience can help us to improve our service to you and to others. Your complaint will be handled in accordance with LRD's complaints management policy (PDF).

To provide feedback online, please complete a Feedback Form (PDF) and email it to us at feedback.lrd@police.vic.gov.au. Alternatively you can post your completed Feedback Form to Licensing & Regulation Division, GPO Box 2807, Melbourne, Victoria 3001.
 

Contact us
Licensing & Regulation Division
Level 4, Tower 3
Victoria Police Centre
637 Flinders Street
Docklands, VIC, 3008

GPO Box 2807
Melbourne, VIC, 3001

Phone: 1300 651 645
Fax: (03) 9247 6485
Email: licensingregulation@police.vic.gov.au

Hours of Operation 
LRD's service counter is open Monday - Friday from 8:30am - 4:30pm. The office is closed on Public Holidays.

 

Please note: Documents on this website are presented in PDF format. If you do not have Adobe Reader, you can download a copy free from the Adobe website.

Privacy Statement: The information collected by the Licensing & Regulation Division during the course of licensing is being collected on behalf of Victoria Police. It will be used in accordance with the provisions of the Firearms Act 1996, Private Security Act 2004, Control of Weapons Act 1990 and Information Privacy Act 2000. Your information may be disclosed to employers, approved bodies and other statutory authorities by Victoria Police for the purpose of law enforcement and the administration of justice. Applicants may gain access to their information through application to the Victoria Police Freedom of Information Unit.


Health Privacy Statement: The health information collected by the Licensing & Regulation Division during the course of licensing is being collected on behalf of Victoria Police. The health information collected will be used in accordance with the provisions of the Firearms Act 1996, Private Security Act 2004, Control of Weapons Act 1990 and Health Records Act 2001, and is required to be collected under the Firearms Act 1996. Your health information may be disclosed to approved bodies and/or statutory authorities for purposes related to the administration of the above Acts, for the purpose of law enforcement or, if necessary, for the establishment, exercise or defence of a legal or equitable claim. Applicants are able to gain access to their health information through application to the Victoria Police Freedom of Information Unit. Failure to provide the health information upon request may result in an application being refused or delayed.

 
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Victoria Police Centre 637 Flinders Street Melbourne 3005 | Ph 03 9247 6666 | Fax 03 9247 5727
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