Release date: Sat 1 July 2017
Last updated: Mon 11 September 2017
National Police Record Check
Victoria Police provides a service to all Victorians who wish to obtain a National Police Certificate for employment, voluntary work and occupation-related licensing or registration purposes.
Information about an individual's criminal history will not be released without an applicant's written consent other than for law enforcement purposes.
Further information for applicants is available to download - National Police Certificate Information Card.
International and national applications
Application fees for police records checks are reviewed on 1 July, every year, in accordance with the Victoria Police (Fees and Charges) Regulations 2014.
All applications not requiring fingerprints must include an Australian cheque or money order payable to Victoria Police. International cheques/bank drafts will not be accepted. Applications should be posted to:
Eligibility for reduced fee
Volunteers, student placements and persons who qualify under the Family Day Care Scheme as an adult (18 years or over) residing with a Family Day Care provider can obtain a National Police Certificate at a reduced fee. A valid Community Volunteer Fee (CVF) number must be provided by an organisation registered with Victoria Police to claim the reduced fee. For further details please download 'Procedure for obtaining a National Police Certificate'.
The reduced application fee only applies to organisations registered with Victoria Police. Organisations need to download, complete and submit the application form to obtain a CVF number.
For a National Name Check, please allow a minimum of 10 working days from the date that the application is received by our office for your name to be searched nationally and the process to be completed. The process may be further delayed if information is required from interstate jurisdictions pertaining to the national name search.
For a National Name and Fingerprint Check, please allow a minimum of 20 working days to have your fingerprint appointment and check processed. Booking in advance is essential as appointment times fill up quickly.
We recommend that you allow sufficient time for processing and return by postal services before making enquiries regarding your application. You may contact the Public Enquiry Service on 1300 881 596 to check the status of your application.
The National Police Certificate
As a result of the introduction of a uniformed National Police Certificate now utilised by all Australian police jurisdictions, certificates issued by Victoria Police are printed on secure paper.
The paper features:
All national certificates processed will be issued using the secure paper. SAMPLE CERTIFICATE
Fingerprints can be taken at our fingerprinting locations. It is crucial that applicants are punctual for their appointments and should arrive at least 20 minutes before their appointment time if they do not have a completed application form with them. Latecomers will not be fingerprinted and will need to reschedule their appointment.
Criminal History Information Dispute Process
If you dispute some or all of the criminal history information resulting from your police check you must follow the guidelines to commence official dispute proceedings.
If you submitted an application form directly to Victoria Police you need to put your dispute in writing, including any relevant details to:
Manager, Public Enquiry Service, Victoria Police,
If you submitted an application via an interstate police jurisdiction you need to lodge your dispute with them according to their dispute process. Please make direct contact with the specific police jurisdiction.
If your check was conducted by an Accredited Agency or Broker you must raise your dispute with them and they will arrange for you to complete an NPCS Dispute Form which they will lodge on your behalf.
In order to assist with the confirmation of identity, with regards to the resolution of any disputed criminal history information, you will need to provide as much additional information as possible. You may also be required to provide comparison fingerprints to assist in any determination however this will only be requested where necessary. No fee will be charged for taking comparison fingerprints.
Public Enquiry Service
Downloads for the National Police Record Check process
Guidelines for completing and lodging the online application form
The application form for a National Police Certificate has embedded business rules and requires Adobe Reader to function. If the website displays a message indicating you should upgrade your Adobe Reader it is detecting that the form is not opening with the required version to function. If your Adobe Reader is up to date download and save the application form to your desktop then open your Adobe Reader and use File Open to access the saved form. This will ensure it opens with Adobe Reader.