Message from the Chief Commissioner

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Crowd Control

Release date: Wed 24 October 2012

Last updated: Tue 30 June 2015

In this section, you will find information relating to Crowd Controllers. In addition, you will find relevant applications, fees, training requirements, training organisations and additional information. If you still need assistance, please contact Licensing & Regulation Division.

What is a Crowd Controller?

A person who is employed or retained principally to maintain order at any public place by doing any of the following:

  • a) Screening entry into,
  • b) Monitoring or controlling behaviour in,
  • c) Removing any person from,

Otherwise maintaining order in any such place, unless that person is doing nothing more than securing or checking that persons allowed admission have paid to be admitted or have invitations or passes allowing for admission.

Applications, forms and fees

Training Requirements

Please click here for Crowd Control Training Requirements

Registered Training Organisations

Registered Training Organisations offer approved training courses in order for you to complete the appropriate level of training.

Please click here for a full list of Registered Training Organisations


Additional Information

Contact Details

For further information, please e-mail your enquiry with your contact details to the Licensing & Regulation Division at or 1300 651 645.

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