Message from the Chief Commissioner

Our Services

Release date: Tue 17 December 2013

Last updated: Tue 9 January 2018

Accounts Payable

Victoria Police is committed to working with our suppliers to help achieve on-time and accurate payments.

Invoicing

Victoria Police implemented a solution in 2014 to improve invoice processing times and with your help, enable prompt invoice payments.

Mandatory invoice information

Due to new system requirements, your invoices now require mandatory information to ensure prompt payment. Delays in payments will occur when the mandatory requirements are not recorded on your invoice. Your assistance in the supply of this information will improve processing times and payments of your invoices.

Dependent on your arrangement with Victoria Police, the following information is requested to appear on each of your invoices:

  • Victoria Police Purchase Order (PO) Number;
  • Victoria Police Employee Name who requested the goods and/or services;
  • Business Unit/Police Station Name where goods were delivered or services undertaken; and
  • Contract Number (where a contract exists between Victoria Police and your company).

For more information on invoice requirements, please refer to the Australian Taxation Office (ATO), 'Requirements of a tax invoice'.

Invoice delivery addresses

General suppliers (excluding the special categories below) should send all invoices to Accounts Payable:

  • Email invoices to Accounts Payable to invoices@police.vic.gov.au;
  • Send invoice in a PDF (Portable Document Format)
  • Send only one invoice per PDF

OR

  • Fax invoices to Accounts Payable to (03) 9247 3687

OR

  • Post invoices to Accounts Payable
    Mail your invoices directly to the following postal address:
    Accounts Payable
    Corporate Finance Department
    Victoria Police
    GPO Box 913
    Melbourne Victoria 3001

For invoice or payment related queries, please email accountspayable@police.vic.gov.au or phone (03) 9247 6239 for assistance.

Special category suppliers

Custodial Doctors

Please continue to send all medical treatment records and medical reports to Custodial Health Services, with a copy of the invoice.

Only the original tax invoice should be sent to Accounts Payable: invoices@police.vic.gov.au
 

Custodial Pharmacies

As a specialised custodial pharmaceutical provider to Victoria Police, there are specific tax invoice requirements we ask from you, as per below:

  • Invoice to reference, "Attention to: Custodial Health Services";
  • Invoice to clearly specify whether Methadone or Medication invoice;
    o All methadone items to be listed on an independent invoice;
    o All other medication to be listed on an independent invoice;
  • A monthly invoice to reflect the total supply for the particular month;
  • A monthly invoice to include sub-total, GST component and invoice total;
  • A valid tax invoice as per Australian Tax Office (ATO) regulations.

For any queries relating to Custodial Matters, please contact (03) 8615 3840
 

Inventory Suppliers

For goods delivered to Logistical Support Branch at the following address:

BMD-Collingwood Warehouse / GWL-BMD Inventory (Recruit Uniforms)
Victoria Police
(Door 6) Rear 119-193 Wellington Street
Collingwood VIC 3066

Please ensure all invoices are sent via both methods below:

1. All deliveries MUST be accompanied by a relevant Invoice / Delivery Docket; AND
2. Email invoices to LSB-CENTRAL-ACCOUNTS-MGR@police.vic.gov.au

For any queries relating to Inventory, please contact (03) 9418 3107
 

Property Services Suppliers

Mail your invoices directly to the following postal address:

Properties Branch
Victoria Police
GPO Box 913
Melbourne Victoria 3001

Email invoices to Properties: properties-invoices-mgr@police.vic.gov.au

For any queries relating to Properties Services, please contact 03 9247 6936
 

Payment

The Victoria Police Purchasing Terms and Conditions constitute the entire Agreement between the parties, subject to any signed Agreement by an authorised delegate of Victoria Police for the provision of those same goods and services. Any signed agreement by an authorised delegate of Victoria Police between the parties for the same goods and services supersedes these terms and conditions.

Changes to your business details

To amend any existing business details with Victoria Police, e.g. bank account or change of address, please email suppliercreations@police.vic.gov.au or phone (03) 9247 5086.

You must ensure that your business name details are kept up-to-date. This includes notifying Australian Securities and Investments Commission (ASIC) of any changes.

For more information on updating your business name details, please refer to Australian Securities and Investments Commission (ASIC) 'Update your business name details'.
 

Contact

For questions relating to Purchase Orders, please contact the individual listed on your Purchase Order.

For questions relating to forms and related links, please contact Victoria Police Accounts Payable at accountspayable@police.vic.gov.au or phone (03) 9247 6239.

Victoria Police contact hours are between 9am to 4pm, Monday to Friday (excluding public holidays).
 

 

 

 


 

 
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