Message from the Chief Commissioner

Our Services

Release date: Tue 17 December 2013

Last updated: Thu 1 December 2016

Accounts Payable

Victoria Police is committed to working with our suppliers to help achieve on-time and accurate payments.

Invoicing

Victoria Police has recently implemented a solution to improve invoice processing times and with your help, enable prompt invoice payments.

New invoice delivery address

Send all of your invoices to Accounts Payable:

  • Email invoices to Accounts Payable to invoices@police.vic.gov.au;
  • Send invoice in a PDF (Portable Document Format)
  • Send only one invoice per PDF

OR

  • Fax invoices to Accounts Payable to (03) 9247 3687

OR

  • Post invoices to Accounts Payable
    Mail your invoices directly to the following postal address:
    Accounts Payable
    Financial Services Division
    Victoria Police
    GPO Box 913
    Melbourne Victoria 3001

New mandatory invoice information

Due to new system requirements, your invoices now require mandatory information to ensure prompt payment. Delays in payments will occur when the mandatory requirements are not recorded on your invoice. Your assistance in the supply of this information will improve processing times and payments of your invoices.

Dependent on your arrangement with Victoria Police, the following information is requested to appear on each of your invoices:

  • Victoria Police Purchase Order (PO) Number;
  • Victoria Police Employee Name who requested the goods and/or services;
  • Business Unit/Police Station Name where goods were delivered or services undertaken; and
  • Contract Number (where a contract exists between Victoria Police and your company).

Information has been sent to existing suppliers outlining new invoicing requirements that suppliers need to follow for all future invoices.

For copies of this information please review the appropriate within the following:
 

Purchase order related suppliers
Suppliers not requiring a purchase order
Property services suppliers
Inventory suppliers
Custodial Doctors
Custodial Pharmacies

 

For any queries relating to the changes, please email accountspayable@police.vic.gov.au or telephone (03) 9247 6239.
For more information on invoice requirements, please refer to the Australian Taxation Office (ATO), 'Requirements of a tax invoice'.

Payment

The Victoria Police Purchasing Terms and Conditions constitute the entire Agreement between the parties, subject to any signed Agreement by an authorised delegate of Victoria Police for the provision of those same goods and services. Any signed agreement by an authorised delegate of Victoria Police between the parties for the same goods and services supersedes these terms and conditions.

Changes to your business details

To amend any existing business details with Victoria Police, e.g. bank account or change of address, please email accountspayable@police.vic.gov.au or telephone (03) 9247 6239 for assistance.

You must ensure that your business name details are kept up-to-date. This includes notifying Australian Securities and Investments Commission (ASIC) of any changes.

For more information on updating your business name details, please refer to Australian Securities and Investments Commission (ASIC) 'Update your business name details'.
 

Contact

For questions relating to Purchase Orders, please contact the individual listed on your Purchase Order.

For invoice or payment related queries, please email accountspayable@police.vic.gov.au or telephone (03) 9247 6239 for assistance.

For questions relating to forms and related links, please contact Accounts Payable at suppliercreations@police.vic.gov.au or by telephone on (03) 9247 5086.

Victoria Police contact hours are between 9am to 4pm, Monday to Friday (excluding public holidays).
 

 

 

 


 

 
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