Release date: Tue 17 December 2013
Last updated: Thu 24 May 2018
Victoria Police is committed to working with our suppliers to help achieve on-time and accurate payments.
Victoria Police implemented a solution in 2014 to improve invoice processing times and with your help, enable prompt invoice payments.
Mandatory invoice information
Due to new system requirements, your invoices now require mandatory information to ensure prompt payment. Delays in payments will occur when the mandatory requirements are not recorded on your invoice. Your assistance in the supply of this information will improve processing times and payments of your invoices.
Dependent on your arrangement with Victoria Police, the following information is requested to appear on each of your invoices:
For more information on invoice requirements, please refer to the Australian Taxation Office (ATO), 'Requirements of a tax invoice'.
Invoice delivery addresses
General suppliers (excluding the special categories below) should send all invoices to Accounts Payable:
For invoice or payment related queries, please email email@example.com or phone (03) 9247 6239 for assistance, from 8.30am-4pm, Monday to Friday (excluding public holidays).
Special category suppliers
Please continue to send all medical treatment records and medical reports to Custodial Health Services, with a copy of the invoice.
Only the original tax invoice should be sent to Accounts Payable: firstname.lastname@example.org
For any queries relating to Custodial Matters, please contact (03) 8615 3840
BMD-Collingwood Warehouse / GWL-BMD Inventory (Recruit Uniforms)
Please ensure all invoices are sent via both methods below:
1. All deliveries MUST be accompanied by a relevant Invoice / Delivery Docket; AND
For any queries relating to Inventory, please contact (03) 9418 3107
Property Services Suppliers
Email invoices to Properties: email@example.com
The Victoria Police Purchasing Terms and Conditions constitute the entire Agreement between the parties, subject to any signed Agreement by an authorised delegate of Victoria Police for the provision of those same goods and services. Any signed agreement by an authorised delegate of Victoria Police between the parties for the same goods and services supersedes these terms and conditions.
Changes to your business details
To amend any existing business details with Victoria Police, e.g. bank account or change of address, please email firstname.lastname@example.org or phone (03) 9247 5667.
You must ensure that your business name details are kept up-to-date. This includes notifying Australian Securities and Investments Commission (ASIC) of any changes.
For more information on updating your business name details, please refer to Australian Securities and Investments Commission (ASIC) 'Update your business name details'.
For questions relating to Purchase Orders, please contact the individual listed on your Purchase Order.
For questions relating to forms and related links, please contact Victoria Police Accounts Payable at email@example.com or phone (03) 9247 6239.
Victoria Police contact hours are between 9am to 4pm, Monday to Friday (excluding public holidays).