Message from the Chief Commissioner

Our Services

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Release date: Wed 28 June 2017

Last updated: Wed 28 June 2017

General Enquires

General enquires can be made by contacting the Licensing and Regulation Division via email or by calling our customer service line.

Email: licensingregulation@police.vic.gov.au
Phone: 1300 651 645 (Mon-Fri 8:30am - 4:30pm, excluding public holidays)

Submission of new applications

Applicants must return a copy of their completed application with all supporting documents via post to the Licensing and Regulation Division. Applications will not be accepted in person.

Postal address: Licensing and Regulation Division, GPO Box 2807, Melbourne, VIC, 3001

Submission of renewal applications

Renewal applications and payment notices sent to the recorded postal address of the holder eight weeks prior to the expiry of a current licence or registration.

Renewal applications can be returned via email, fax or post. Applications will not be accepted in person.

Failure to complete all steps of the renewal application process by expiry date of current licence may result in the expiry of your licence.

If returning via email, please ensure your documents are scanned as photographs may not be of sufficient quality.

Email: licensingregulation@police.vic.gov.au
Fax: (03) 9247 6485
Post: Licensing and Regulation Division, GPO Box 2807, Melbourne, VIC, 3001

Appointments

Appointments to attend the Licensing and Regulation Division in person will only be made with those who:

  • Require an interview related to an application made under mutual recognition;
  • Require advice about licences or registrations that have been refused, suspended or cancelled; or
  • Need to discuss complex applications for business and corporate licences.

Appointments will only be made during the following times:

  • Mondays and Fridays between 11:00am and 1:00pm (excluding public holidays)
  • Wednesdays between 11:00am and 3:00pm (excluding public holidays)

Appointments can only made by contacting our customer service line on 1300 651 645.

Documents and applications will not be accepted in person. Those who attend without an appointment will be turned away.

Complaints and Compliments

Complaints and compliments relating to the Licensing and Regulation Division can be made by completing the Feedback Form.

Forms can be submitted to feedback.lrd@police.vic.gov.au or via post to Licensing and Regulation Division, GPO Box 2807, Melbourne, VIC, 3001.

Interstate registries

Details of interstate registries can be downloaded here.
 

 
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