Release date: Mon 11 August 2008
Last updated: Mon 28 November 2016
Holiday Operating Hours
The front counter and customer phone service will close from
Monday 26 December 2016 and reopen on Monday 9 January 2017.
Front Counter Service
The Licensing & Regulation Division no longer provides a drop in counter service.
In order to deliver a more efficient service, front counter attendance is strictly by appointment only. Applications and other documentation will no longer be accepted over the front counter. Customers who attend without an appointment will be turned away.
Detailed information relating to the location of the front counter and what matters will be considered for an appointment can be found here.
Appointments are available on during the following times (excluding public holidays):
- Mondays and Fridays between 11:00am and 1:00pm;
- and Wednesdays between 11:00am and 3:00pm.
Appointments can only be made by contacting our customer service line on
1300 651 645.
New applications must returned the Licensing & Regulation Division by post.
Renewal applications and general correspondence can be returned by email, fax or post.
General enquiries can be made via email or calling our customer service line on
1300 651 645.
Postal address: GPO Box 2807, Melbourne, VIC 3001
Fax: (03)9247 6485
Application Processing Time
The Licensing and Regulation Division processes new private security licence applications and private security licence renewals as they are received.
We endeavour to process all applications within 28 calendar days of their receipt.
There may be instances where the processing of your application is prolonged due to deficiencies in your application or the need to review your application more thoroughly.
We are unable to respond to enquiries relating to the processing status of licence applications received within the last 28 days.
If 28 calendar days have elapsed since the date of receipt of your application and you require an update, please contact us via email with your full name, date of birth, type of application, date of lodgement and licence number if available.
Private Security Industry
The private security industry encompasses a broad range of activities including security guarding, crowd controllers, investigators, bodyguards, private security trainers, security advisors and equipment installers. The Private Security Act 2004 was enacted to preserve the safety and peace of all Victorians with regards to private security.
Any person or business undertaking private security activities in the State of Victoria must be the holder of a Private Security Licence or Registration issued by Victoria Police.
The private security industry is regulated by Victoria Police's Licensing & Regulation Division (LRD). LRD is responsible for:
- Granting private security licences and registrations, including renewals
- Approval of training and trainers
- Compliance and enforcement activities
Licensing & Regulation Division
Victoria Police Centre
637 Flinders Street
Docklands, VIC, 3008
GPO Box 2807
Melbourne, VIC, 3001
Phone: 1300 651 645
Fax: (03) 9247 6485
From this page, you can find information on the following:
Victoria Police Centre 637 Flinders Street Melbourne 3005 | Ph 03 9247 6666 | Fax 03 9247 5727
Copyright © 2005 State of Victoria. All rights reserved.