Release date: Wed 4 January 2012
Last updated: Wed 12 August 2015
Relocation of Front Counter Services
Victoria Police's Licensing & Regulation Division is responsible for regulating the Victorian firearm industry. This involves assessing applications for firearm licences, permits and authorities, as well as ensuring that people that possess, carry, use or work with firearms do so in a way that is legal and safe.
Licensing & Regulation Division
Victoria Police Centre
637 Flinders Street
Docklands, VIC, 3008
GPO Box 2807
Melbourne, VIC, 3001
Phone: 1300 651 645
Fax: (03) 9247 6485
Front Counter Service Hours
We know you value good customer service. Our aim is to give you the best service we can within the statutory parameters we are bound by. As such, we value your opinion and want to know about the quality of the service you have been provided as well as if you have any suggestions about how and where we could do better. We also want to hear from you if you have a complaint, as your experience can help us to improve our service to you and to others. Your complaint will be handled in accordance with LRD's complaints management policy.
Alternatively you can post your completed Feedback Form to Licensing & Regulation Division, GPO Box 2807, Melbourne, Victoria 3001.