Private Security eServices FAQs
Release date: Wed 28 June 2017
Last updated: Thu 7 June 2018
Information on this page has been developed by the Licensing and Regulation Division to address FAQs relating to the use of the eServices portal.
If you are experiencing technical issues with the eServices Portal please visit the Troubleshooting the eServices Portal page on the Victoria Police website.
Robust security testing of the eServices Portal has been completed throughout its development and there are several security measures built into the Portal to protect the security and privacy of your information.
Information that you give Victoria Police for the purpose of processing your application will be used in accordance with the provisions the Firearms Act 1996, Private Security Act 2004, Control of Weapons Act 1990, Health Records Act 2001 and the Privacy and Data Protection Act 2014.
Information you provide may be disclosed to employers, approved bodies and other statutory authorities by Victoria Police for the purpose of law enforcement and the administration of justice.
No. We will also use the email address you use to register your eServices account to send you updates about the progress of you application. All other correspondence relating to your application will continue to be via post so it is important to keep your contact details up to date.
No. To be eligible for a Private Security Licence or Registration you will need to demonstrate that you have appropriate work rights, completed the required training for activities you are applying to be licenced in, and meet probity requirements.
The fees for all licences, registrations and permits issued by the Licensing and Regulation Division are reviewed on July 1 each year in accordance with the Victoria Police (Fees and Charges) Regulations 2014. You can view the current fee schedules at www.police.vic.gov.au/privatesecurityfees.
Yes. You will need to register and complete your application form online using the Victoria Police eServices Portal.
Once you have completed your form online you will be automatically sent an Application Summary containing a copy of your application. You will need to print this Application Summary and return it to the Licensing and Regulation Division together with your supporting documents via post.
We will not be able to assess your application if you do not return the Application Summary and supporting documents.
Yes. The requirement to provide a National Police Check and fingerprints for private security licences has not changed.
For more information about the fingerprinting requirements for private security licences please visit the Private Security Fingerprinting and National Criminal History Requirement FAQs on the Victoria Police website.
The Licensing and Regulation Division recommend that you do not commence the application process until after you have received your National Police Check.
Not at this time. Renewal applications will still be sent to licence and registration holders via post.
No. Interstate applicants applying for a Victoria licence or registration will need to complete a manual form available from the private security forms page of the Victoria Police website.
Not at this time. To add or vary an existing licence or registration you will need to submit an Application to Vary a Licence/Registration to include Additional Security Activities form to the Licensing and Regulation Division via post.
You will be able to use the eServices portal to update your phone number and email address. Changes to your postal or residential address or any changes to your name will need to be made in writing. For more information about changes to your details please visit the Private Security Change of Details FAQs on the Victoria Police website.
In addition to completed application forms all applications will need to provide:
Depending on your individual circumstances and type of application you are applying for, you may also need to provide:
Business applicants may also need to provide:
Not at this time. You will need to post your supporting documents, including suitability references together with your application summary the Licensing and Regulation Division.
No. You will need to post your supporting document together with your application summary the Licensing and Regulation Division within 31 days of completing your application online. Documents received after 31 days will be returned via post.
You have 31 calendar days to send the Licensing and Regulation Division a copy of your application summary with all supporting documents. If you do not do this, after 31 days your application will be abandoned and you will need to lodge a new application from your portal account.
No. When you begin an application, it will automatically save your progress. If your device crashes or you are unable to complete the application in one session, you will be able to revisit an incomplete by logging in to your eServices account and selecting the saved form tab.
You will automatically be sent a payment notice after your application summary and all supporting document have been received by the Licensing and Regulation Division for assessment.
Applications can be completed on any smart device or personal computer. If you do not have access to one of these devices you may wish to consider asking a family member or trusted friend who has access to a computer or smart device to assist you. Alternatively, you may consider using a computer at your local public library.