Message from the Chief Commissioner

Crime Prevention & Community Safety

Helping Others

Release date: Thu 31 January 2013

Last updated: Tue 7 June 2016

Helping Others

Follow the link below to discover how to respond if you see someone being threatened in one of these situations.

Your personal safety is precious.

For tips and advice on staying safe in any of these situations, follow the link below.

SECTIONS

 
Family Violence

IF YOU SEE SOMEONE BEING THREATENED

If someone else is being threatened by a family member, you can help by following these steps.

  If they require immediate police assistance, call Triple Zero (000)

 Report the violence to police

If immediate assistance isn't required, you can report the violence to your local police station. Police will investigate all crimes reported to them and can apply for a Family Violence Intervention Order to help protect the person subject to the violence.

  Help them apply for a Family Intervention Order

If the victim isn't comfortable going to police, they can apply for a Family Intervention Order themselves by visiting their nearest Magistrates' Court.

  Contact support services

Alternatively, you can contact support services for advice.

Police can also provide advice and make referrals to appropriate services.
 


In a Busy Place

IF YOU SEE SOMEONE BEING THREATENED

If you see someone being threatened in a busy place, you can help keep them safe by following these steps.

  Report the incident to police by calling Triple Zero (000)

  Trust your instincts

Whatever it will take to improve your safety and make you feel more comfortable, do it.

  Draw attention to the situation

In a loud and assertive voice, tell the threatening person to stop what they are doing so they become the centre of attention.

  Inform Crime Stoppers

If you don't have an opportunity to report the crime until after it has occurred, call Crime Stoppers on 1800 333 000. 


On Public Transport

IF YOU SEE SOMEONE BEING THREATENED

If someone else is being threatened on public transport, you can help them by following these steps.

  Report the incident to police by calling Triple Zero (000)

  Trust your instincts

Whatever it will take to improve your safety and make you feel more comfortable, do it.

  Draw attention to the situation

In a loud and assertive voice, tell the threatening person to stop what they are doing so they become the centre of attention.

  Inform Crime Stoppers

If you don't have the chance to report the crime until after the completion of your journey, call Crime Stoppers on 1800 333 000.

  Alert public transport staff

Report the incident to the driver or public transport staff so they can contact police.

If you're at a train station, you can use the public emergency and information communication system. The system is operated by a red and a green button:

  • The green button provides access to train timetabling information
  • The red button provides access to station staff for assistance in an emergency

Many train carriages are also equipped with an emergency communication system. In an emergency you can press a red button to speak to the train driver, who can then contact police.

Video surveillance on train platforms and in carriages is directed at these public emergency and information communication systems.
 

In a Quiet Place

IF YOU SEE SOMEONE BEING THREATENED

If you see someone being threatened in a quiet public area, there are some simple steps you can take to help.
 

  Report the incident to police by calling Triple Zero (000)

  Trust your instincts

Whatever it will take to improve your safety and make you feel more comfortable, do it.

  Draw attention to the situation

In a loud and assertive voice, tell the threatening person to stop what they are doing so they become the centre of attention.

  Inform Crime Stoppers

If you don't have the chance to report a crime until after it has occurred, call Crime Stoppers on 1800 333 000.

 

On the Road

IF YOU SEE SOMEONE BEING THREATENED

If you see someone else being threatened by road rage, you can help by following these steps.

  Seek Assistance

If you see an incident on the road and feel unsafe, drive to a police station, open service station, or similar place where someone can assist you.

Note the registration number, make and model of the car and pass this information on to police.

  Remain calm

If you see somebody being threatened, drive safely, keep your doors locked, remain on well-lit roads and seek the assistance of police if you feel unsafe.

  Attract the attention of others

If you need to get the attention of others, sound your horn and flash your lights. Keep your engine running, as this will reduce the likelihood of your car stalling when you try to restart it.

  Don't risk a breakdown

If your vehicle falters, try to stop in a safe, well-lit place, out of the way of other traffic. Don't risk a breakdown by continuing to your destination.
 

 

 
 

 

 

 



 

 

 
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