Our website is an important resource for members of the Victorian community. We have made our site compatible with mobile phones, tablets and desktop computers.
Language settings and accessibility tools
There are many language settings and accessibility tools available. These can help make online information easier for you to use and understand. These settings and tools can be helpful if:
- you do not understand English and/or want to read information in a different language
- you have a disability and want to make using and understanding online information easier
The information below can help you use the language settings or accessibility tools on your device.
This information may also help if you know someone who is experiencing one or more of the circumstances above. Helping them to set up language settings or accessibility tools could make it easier for them to find information when they need it.
On your desktop computer there are tools in your internet browser that can help to improve the accessibility of online information. These tools can:
- make text larger
- help you navigate
- adjust colours.
Below are a list of instructions on how to find the accessibility settings in commonly used internet browsers:
For mobile phones or tablet devices, the language settings you see in your internet browser are often based on your device settings.
If the language on your internet browser app doesn’t match the language on your device, you can change this through your internet browser app settings.
Below are a list of options for updating language settings for commonly used devices and internet browser apps:
PDF documents on the Victoria Police website
Portable Document Format (PDF) is a common file format. PDFs are often used as they keep all data for the fonts, formatting, colours, and graphics in the file.
Victoria Police use PDFs because of the nature of our documents and our need to preserve them. We are always looking to improve the accessibility of the documents we create.
Scanned PDF documents
There are a few PDFs on this website that were created from scanning files, images or documents. These scanned PDFs are not accessible to screen readers or other assistive technology.
If you use assistive technology we can provide you with an accessible version of a scanned PDF on our site.
Using the National Police Certificate form with Adobe Reader
Due to the embedded business roles in the application form for the National Police Certificate, you need to use Adobe Reader for this form to work.
If you try to use this form, the website may show you a message that tells you to upgrade your Adobe Reader. This means that the website has noticed that the form is not opening in the version of Adobe Reader that it needs. You may need to download an updated version of Adobe Reader to view the form.
If you see this error message but your Adobe Reader program is up to date, you need to:
- download and save the application form to your desktop
- open your Adobe Reader
- use 'File Open' to access the saved form
Following these steps should mean that you will be able to open the form with Adobe Reader.
Victoria Police’s Accessibility Action Plan
Our Accessibility Action Plan outlines our commitment to people with disability.
You can find a copy of the Accessibility Action Plan, and an Easy English version of the plan below.
There are four main goals identified in the plan. These goals are:
- Victoria Police services are accessible
- Victoria Police services are equitable
- Victoria Police employees have the right attitude and right capability
- Victoria Police has improved capability to employ, develop and retain people with disability
We have made this action plan to align with:
SCOPE Communication Access accredited police stations
Receiving a Scope Australia accreditation symbol means that the police officers at the station have the skills and strategies to communicate effectively with people with communication disabilities.
Current SCOPE Communication Access accredited police stations
There are currently three Scope accredited police stations state-wide.
Reviewed 25 October 2023