How Victoria Police protects your privacy and data when you communicate with us.

Protecting your privacy

Modern information and communication technologies play a fundamental role in our activities. Protecting your privacy is an important aspect of the way Victoria Police creates, organises and implements activities online.

Victoria Police is bound by the Privacy and Data Protection Act 2014 in how it manages personal information, and the Health Records Act 2001 in how it manages health information.

We are committed to protecting the personal and health information of the persons with whom it interacts within the course of its functions and activities.

You should be aware that there are risks in transmitting information across the Internet. If you are concerned about conveying sensitive material to Victoria Police over the Internet, you might prefer to contact us by telephone or mail.

Collection through information you choose to give us

We may collect personal information that you choose to give us, or which may be required to access a particular service.

Privacy notices for specific websites

Automatic collection through the website

Personal information can be automatically collected as a result of your visit to our website, using software techniques such as web server log file analysis, cookies and web beacons.

Use of cookies and advertising features

We use Google Analytics cookies and advertising features to collect information about visitors to this website for reporting, marketing and remarketing purposes.

A cookie is a block of data that is shared between a web server and a user's browser.

Cookies track how visitors interact with our website, including where they came from, what they did on the site and whether they completed any transactions.

Cookies can also be used to target content variations to a user. A content experiment cookie determines a user's participation in an experiment in order to improve website performance and visitor experience.

Our website also contains Google remarketing code, also known as a tag or pixel. This code adds visitors to our remarketing audiences through browser cookies.

When you look at this web site the cookie and/or our Internet Service Provider (ISP) makes a record of your visit. The following information is then logged for statistical purposes:

  • user's server address
  • user's top level domain name (for example .com, .gov, .au etc)
  • date and time of visit to the site
  • pages accessed and documents downloaded
  • previous site visited, and
  • type of browser used

Read more about Google's privacy policy.

Automatic collection by third party software vendors

We use some third-party software providers to collect information about your interactions with our website to help us improve our website performance, content, and user experience.

For more information about our third party vendor’s terms of service, visit:

Use and disclosure

Use of web analytics data

We use web analytics data to:

  • analyse, measure, and report on website traffic and visit data in order to improve our website performance, content
  • optimise and personalise user experiences
  • create and serve relevant content to Remarketing Audiences based on specific behaviour, demographic, and interest data, and share those lists with Google Ads
  • conduct security audits to protect against threats from hackers or other security purposes when required.

We do not use this information to identify you or match it with any other personal information that we may collect from you, unless required to do so as part of an internal investigation or for a law enforcement-related purpose, in accordance with the PDP Act.

Your site visit data is collected under the authority of Information Privacy Principle 1.1 of the PDP Act for the purposes stated above.

Can I opt out of the collection of web analytics data?

You cannot opt out of the automatic collection of information that is used for analytical purposes, however you may choose to disable cookies or delete any individual cookie.

Disabling cookies may result in our website not functioning fully and compromise your ability to browse, read, and download information. In this instance, our services may still be accessed by contacting us via other methods such as telephone or mail.

To opt-out of the tracking and website analytics features we use, visit Google Analytics' opt-outs for the web.

You can also opt out of our third-party vendor's use of cookies by changing your device’s settings.

Disclosure of web analytics data

Apart from the third party tools described in this Privacy Statement, we do not disclose your site visit data to any other third parties without your consent, unless we are required or authorised to do so by law.

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, when Victoria Police or other law enforcement body may examine the Internet Service Provider's logs (e.g. in relation to hacking or abusive messages).

Security of your personal information

We have taken all reasonable steps to implement technology and security policies, rules and measures to protect the personal and health information that we have under our control from unauthorised access, improper use, alteration, unlawful or accidental destruction and accidental loss. These steps provide a high level of protection within the limits of available technology. We will remove personal information from our system where it is no longer required (except where archiving is required).

This privacy statement does not extend beyond this website and the Victoria Police Online Reporting platform. When visiting a site linked to from this web site, we recommend that you read the privacy statement of that site.

Victoria Police Information Privacy Statement
PDF 140.72 KB
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Victoria Police Health Information Statement
PDF 90.49 KB
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Privacy Complaints form
PDF 62.54 KB
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Access or correction

Individuals can request access to the personal and health information Victoria Police holds about them. If individuals believe the personal and health information is inaccurate, incomplete or out of date the individual is entitled to request that it be corrected. There may be circumstances where access to information cannot be granted as it may compromise the privacy of another individual.

All access should be sought through the Freedom of Information Act 1982 by contacting the Freedom of Information Unit at Victoria Police at:

Victoria Police Freedom of Information Unit
Box 913
Docklands Vic 3008
Telephone: (03) 9247 6801


Any enquiries regarding the attached Privacy Statements or the Victoria Police Privacy Policy should be directed to the Victoria Police Privacy Unit. 

The Privacy Unit can be contacted at: