VicPol Corporate

How we can help

You can report non-urgent crimes or events 24 hours a day, seven days a week through our Police Assistance Line and Online Reporting service.

If you are in immediate danger or it's an emergency, call Triple Zero (000)

Theft

Report stolen bicycles, property from your car or other items up to $5000.

Lost property

Report personal property lost in Victoria up to $5000.

Property damage

Report damage to your property, including graffiti, up to $5000.

In an emergency

For emergencies, to report a crime in progress, or for immediate police attendance, please call Triple Zero (000).

The Police Assistance Line cannot assist with urgent matters including:

  • family violence
  • assaults, or
  • a crime that is happening at the time of reporting.

Report a non-urgent crime or event online

Online Reporting provides you with the same service you would receive at a police station at a time or place convenient to you.

You can submit an report online for:

Once we process your report, you will get a notification with support information and a police reference number. This will be sent either by email or by post.

Report via the Police Assistance Line

(131 444)

You can call 131 444 to report some non-urgent crime and events anytime, anywhere 24 hours a day, seven days a week.

Examples of non-urgent crimes and events include:

  • burglary including at a commercial property or a home with no occupant present
  • theft (including theft of a motor vehicle)
  • property damage up to $5000
  • lost property
  • general enquiries.

We recommend you save 131 444 to your contacts to report non-urgent crimes quickly and easily.

All calls to the Police Assistance Line are recorded and retained by Victoria Police. This is both for training and, if required, for policing purposes.

Report to Crime Stoppers

If you have information that could help solve a crime and you do not need police assistance, you can make an anonymous report to Crime Stoppers VictoriaExternal Link , or call 1800 333 000.

Local police station enquiries

You can call or visit your local police station to report crime or seek help with a number of matters, including:

  • status updates (i.e. following up an incident you've reported)
  • family violence related matters
  • Coronavirus isolation breaches.

Help with communications

Further help is available to meet your communication needs.

Report in your language

If English is your second language, we have translated reporting information available in the following languages:

Interpreter services

If you prefer, you can make a non-urgent report through an interpreter in your language by following the process below:

  • Call the Translating and Interpreting Service (TIS National) on 131 450 and ask for the Victoria Police Assistance Line.

Report using the National Relay Service (NRS)

If you are deaf or have a hearing or speech impairment, you can contact us using the National Relay Service (NRS)External Link .

Learn more about the NRS, and the services they offerExternal Link .

You must have signed up to use the service. Register for the National Relay ServiceExternal Link .

National Relay Service and Triple Zero (000) emergency calls

  • TTY (teletypewriter) users dial 106 (This is a dedicated text-based emergency phone relay service for TTY users with direct access to the police, ambulance and fire brigade emergency lines.)
  • Speak and Listen (speech-to-speech relay) users can call 1300 555 727 and ask for 000
  • SMS relay users should call 0423 677 767
  • Internet relay users can connect to the National Relay Service (see the National Relay ServiceExternal Link website for details) and then ask for 000.

National Relay Service and the Police Assistance Line

  • TTY (teletypewriter) users can call 133 677 and ask for 131 444
  • Speak and Listen (speech-to-speech relay) users can call 1300 555 727 and ask for 131 444
  • SMS relay users should call 0423 677 767
  • Internet relay users can connect to the National Relay Service (see the National Relay ServiceExternal Link website for details) and then ask for 131 444.

Explore other incident and crime reporting options

To explore a range of incident and crime reporting options, visit our Report page.

Your privacy and data

More information on what reporting information is collected, used and disclosed, is available on our Privacy page.

Reviewed 11 September 2023

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