Police Assistance Line and Online Reporting

Report non-urgent crimes or events online anytime, or call 131 444.

In an emergency, always call Triple Zero (000).

Report online anytime

Review what you need before you submit your online report, then select a category to start.

You can submit a report for yourself, a business or on behalf of someone else.
Information required for the report includes:
- your phone number and email address
- dates and times of the incident
- location details (where it happened)
- whether you have evidence you want to share, such as photos or videos including CCTV footage.
Helpful tips
- If you need more time, save your progress by clicking ‘save and continue’, and return to finish your report within 30 days.
- Detailed information about the non-urgent crime or event increases our chances of identifying offenders and recovering your property.
Watch: How to report online to Victoria Police
Watch the video for more information on how to submit an online report.

How to report online with Victoria Police

View transcript

Report stolen property
Report stolen property, such as bicycles, laptops or work tools, including attempts (excluding retail theft).
Report lost property
Report any personal lost property.
Report fuel theft
Retailers can report fuel theft from their petrol station.
Report property damage
Report damage to your property, including graffiti.
Report a burglary (break-ins)
Report stolen property from your house, or an attempted break-in.
Report a stolen car
Report stolen property, such as your car.
Report retail theft
Retail workers in certain regions can report retail theft from their store.
Report cybercrime and online fraud
Report different types of cybercrime, scams, and online abuse through ReportCyber.
Report suspicious activity
Anonymously report any crime information or suspicious behaviour through Crime Stoppers Victoria.
Register a party
Complete a Partysafe registration through Service Victoria before your event.
Register your absence from home
Keep your home safe while you are away, register your absence with Service Victoria.

What to expect after you submit an online report

After you have submitted your online report, we will assess your report, and allocate it to a police station for investigation.

If you indicated that you had digital evidence, such as photos or CCTV footage, you will receive a link to upload footage at a later stage.

You will receive a Notice to the Victim form with:

a reference number for your insurance purposes, which can be used to request updates from Victoria Police
support services you can contact, and
contact details of the police station that your report has been assigned to.

Online reports outside an Australian network

Access to Victoria Police’s Online Reporting tool may be limited if you are:

located outside of Australia
using a VPN that is set to a region outside of Australia.

Find out more about how to report online from outside Australia.

Call the Police Assistance Line

You can also report non-urgent crimes and events, or ask general enquires, by calling the Police Assistance Line on 131 444.

Victoria Police records and retains all calls to the Police Assistance Line. This is for training and policing purposes.

When not to use the Police Assistance Line

Do not call the Police Assistance Line in an emergency. This includes when a crime is in progress, someone has been injured or there is a risk to public safety.

In an emergency, always call Triple Zero (000).

Support and communications assistance

Help is available to meet your support and communication needs.

Online browser translation
If English is not your first language, you may use your browser’s translation tool to submit a non-urgent crime or event online.
Explore information to help you use the language settings or accessibility tools on your device on our Privacy page.
Translated information
Translated information on the reporting process is available in the following languages:
Translating and Interpreting Service
You can make a non-urgent report in your language through an interpreter.
Call the Translating and Interpreting Service (TIS National) on 131 450(opens in a new window) and ask for the Victoria Police Assistance Line on 131 444.
You can make a report by contacting the Police Assistance Line through third party communication methods if you:
- are hearing impaired
- are nonspeaking or
- have difficulty with speech or communication.
View the list of communication methods on our communication assistance page.

Other ways to report to Victoria Police

Explore a range of additional crime reporting options, including anonymous reporting, on our report page.

Your privacy and data

Information on how your reporting information is collected, used and disclosed, is available on our Privacy page.