Police Assistance Line and Online Reporting

Police Assistance Line (131 444)

You can call 131 444 to report some non-urgent crime and events anytime, anywhere 24 hours a day, seven days a week.

Examples of non-urgent crimes and events include:

• burglary including at a commercial property or a home with no occupant present
• theft (including theft of a motor vehicle)
• property damage
• lost property
• COVID-19 breaches that are happening now.

The Police Assistance Line cannot assist with urgent matters, including family violence, assaults or a crime that is happening at the time of reporting.

All calls to the Police Assistance Line are recorded and retained by Victoria Police. This is both for training and, if required, for policing purposes.

Online reporting  

You can report online to:

• COVID-19 breaches that have already happened including isolation, mass gathering business breaches
• lost property
• theft
• property damage
• absence from residence
• Partysafe registration.

You will receive an acknowledgement which will include support information and a police reference number, either by post or by email, once we have processed your telephone report.

The online reporting website is built using responsive web design, which means it is accessible on any internet-enabled device, including mobile phones and tablets.

Local police station enquiries

If you need to speak with a police officer in person, please visit your local station

• talk to a particular member at the station
• family violence-related enquiries
• fraud-related offences including cybercrime, bank fraud and scams
• traffic-related matters including collisions, animals on highways, blocked driveways.