About the role
- OC spray
In considering your application, Victoria Police will look for evidence that demonstrates that you are able to work as part of a team, are conscientious and able to act professionally.
We will do this by looking at what roles you have performed and what behaviours you have demonstrated either in paid work, volunteer work or in another environment where you are required to work as part of a team e.g. sports team.
No you do not need to have any existing knowledge of the law as we will teach you what you need to know during your training.
No you do not need to have any tertiary qualifications to be considered for this role.
However you do need to be 18 years of age or above at the time of applying.
PCOs will be rostered on day, afternoon and night shift. Shifts last for 8.06 hours and include a half hour meal break.
The start and finish times may vary depending on location:
Day shift: commencing between 6am and 10am
Afternoon shift: commencing between 2pm and 6pm
Night shift: commencing between 10pm and 12 midnight
Victoria Police will roster PCOs for 76 hours per fortnight over an average of 10 days per fortnight within the full span of 24 hours a day. PCOs shifts will be subject to service delivery requirements of the local area.
While this position will have a nominated usual place of work, the position may be required to work at other locations in accordance with the provisions of the VPS Agreement 2016.
- Melbourne West
- Mill Park
- Swan Hill
When you submit an online application, you can indicate whether you are only interested in this position as a part time role. If you then make it to offer stage, we will talk to you about what part time hours you would like to work.
Please note that at this stage, there are no part time arrangements for training.
For the first two years at least there will be no rank structure. That may change subject to a formal review after two years.
You will be able to apply for another location if a vacancy comes up however each application will be treated on a case by case basis.
Yes. You will only need to submit one application, but list all locations desired in order of preference.
You cannot have concurrent PCO applications running.
Yes you can however your police or PSO application will be put on hold until the recruitment process of the PCO role you have applied for has concluded.
If you are offered a PCO position, your police or PSO application will be cancelled.
Please also note that if you are found to be unsuitable during the PCO recruitment process for a reason which would also make you ineligible to be considered further for a police or PSO role, all of your applications to Victoria Police will be simultaneously cancelled.
You will be able to sign up for job alerts by registering via the careers centre so that you can receive an e-mail when vacancies become available in your preferred location.
Sign into the Careers Centre portal and login to set up your job alert.
Salary and benefits
Foundation Course (eight weeks of training)
Training base salary: $48,511 + 9.5% superannuation
Post training base salary: $50,077 + 9.5% superannuation
Monday to Friday
- afternoon shift – 15% x hourly rate
- night shift – 15% x hourly rate
- day/afternoon/night shift – 50% x hourly rate
- day/afternoon/night shift – 100% x hourly rate
- day/afternoon/night shift – 150% x hourly rate or 50% x hourly rate + 1 day in lieu accrued
9.5% of base salary
- Up to five weeks leave per annum plus time off lieu for public holidays
- 14 weeks maternity leave
- two weeks paternity leave
- Defence force leave
- 15 personal leave days
Yes, income as a Police Custody Officer like any member of Victoria Police (employee in Australia) is a taxable income.
Eligibility to apply
The eligibility requirements for the Police Custody Officer role are:
- must be over 18 years of age
- must be an Australian Citizen or permanent resident (restrictions may apply)
- must hold full or probationary Australian drivers licence (must be transferred to Victorian drivers licence at commencement of employment)
- must hold Level 1 First Aid Certificate valid for 12 months at commencement of employment
- body mass index must not exceed 30
- must not have any outstanding warrants, payment orders or payment plans in relation to traffic or parking infringements.
- must have a ‘Working with Children’ card on commencement of employment (The card must be for ‘employment’ not volunteer)
The Victoria Police Act stipulates that to join Victoria Police, you must be an Australian Citizen, or hold Australian permanent residency. New Zealand Citizens who are residing in Victoria are deemed to be permanent residents for the purpose of our requirements.
You will be eligible to apply if you have an accepted Australian permanent residency. A number of classifications are not eligible to apply. To determine if your residency status is acceptable, please send your passport details and relevant documents to firstname.lastname@example.org
You will need to check the conditions of your redundancy package as these vary from department to department.
For information about the medical standards, please download the medical guidelines.
For information about prior history, please download the Prior History Guidelines.
- beep test (5.01)
- Illinois agility run (20 seconds)
- grip test (30kg in each hand)
- push ups (5 successive push ups on toes)
- prone bridge (hold for 60 seconds)
No, Victoria Police prohibits its employees to undertake any form of secondary employment or unpaid work in the security/investigative industry.
Employees who hold a current private agents licence may not commence duty as a Police Custody Officer until the licence has been rescinded.
Police Custody Officer Applicants must have a valid driver’s licence to apply that is issued in a state or territory within Australia. Upon induction into the Academy, a driver’s licence issued by the State of Victoria will be required unless the employee is residing in NSW. Probationary licences are accepted.
The application form contains questions regarding:
- personal details
- employment and education history
- prior history and dealings with police
- reasoning for applying
- three key selection criteria
You will need access to a computer that has one of the following web browsers:
- Microsoft Internet Explorer 7.0, 8.0
- Mozilla Firefox 3.0, 3.5, 3.6
- Safari 3.2, 4.0, 5.0
- Chrome 5.0
- Opera 10.0, 10.5
IPads and iPhones are not compatible with the online application form because these devices do not use a standard file structure which may prevent the user from attaching documents to their application form.
Applicants attempting to submit their application from a Department of Defence computer system are also likely to incur problems due to applied security settings.
No, you can log back into the system on multiple occasions to complete your application before the closing date. However it is important to note that the system will not automatically save your information until you proceed to the next step so you must frequently hit the save button (located on the bottom of each page) to ensure that you do not have to enter information more than once.
Birth certificates can be obtained through the Births and Deaths department of the state and country in which you were born.
Applicants do not need to physically be there to obtain their birth certificate. Some birth certificates can be applied for over the internet or through a family member.
Birth extracts, identity cards, Statutory Declarations, high school results, affidavits and consulate birth certificates will not be accepted as substitutes for a birth certificate.
In a case where there is absolutely no way to obtain a birth certificate, a letter is required from the overseas local area administration stating that the original birth certificate is not available for you.
The Police Custody Officer Employment Team will coordinate the assessment of:
- character and reputation
- psychological suitability
- medical suitability
- fitness capability
- cognitive ability
- verbal communication capability
- non-verbal communication capability
- computer skills
After applications close, the recruitment process will take approximately 12 weeks to complete before offers of employment are made.
For positions in the following areas, all of the recruitment assessments will be carried out in Melbourne:
- Mill Park
- City West
For position in the following areas, some of the recruitment assessments will be carried out in Melbourne and some will be carried on in the local areas:
For positions in the following areas, all of the recruitment assessments will be carried out in the local areas:
- Swan Hill
All students will be given laptop. Delivery will be blended and include classroom and e-learning components. Following on from initial training period, PCOs will follow an operational learning framework for 12 weeks (probation ends on completion of this 12 weeks). For the workplace placements and the 12 weeks post training, workplace coaches will be trained to provide support.
Eight weeks in duration
Week 1 to 3: Custody administration. First week: observational shift on Friday
Week 4: Workplace placement. No direct contact with detainees
Persons in custody wellbeing
Week 5 to 6: Persons in custody wellbeing issues and summative assessment
Week 7: Workplace placement. Direct contact with detainees.
Week 8: Incident management, self-awareness training, offender wellbeing simulation.
Week 9 to 20: On the job training following operational learning framework
Recognised currency competency
Five weeks in duration
Week 1: Diagnostic assessments to determine level of knowledge and expertise
Week 2: Understanding IT systems and Operational safety
Week 3 and Week 4: Workplace placement. Custody administration and prisoner management
Week 5: Incident management and final assessments
Week 6 to Week 17: On the job training following operational learning framework
Yes, you will be able to live at the Academy. If you are required to live at the Academy during your training, your accommodation and meals will be provided.
Unfortunately you cannot take leave during training unless it’s leave allocated by the Education Department. Training at the Academy is physically and mentally demanding, there’s a lot to fit in during your training and it will take all your dedication to succeed.
Leave requests will be treated fairly and in line with operational and service delivery needs.
As a Victoria Police employee, you will be allowed to go on leave without pay during the period of your training. If you successfully complete training and want to continue, you will then be required to resign from your original position. If you find during training that you no longer want to continue the role, you will be allowed to go back to your original position.
Yes, you will be required to wear a uniform. Victoria Police will issue you with shirts , pants, boots, socks and jackets for this purpose.
The probation period will be for three months.
There is currently no transition course in place. If you do decide to apply for a Police or PSO role, you will be required to submit an online application in the same way that other applicants need to.
It depends on when this trip is. It may be possible that you can still take part in the recruitment process and still go on your trip and then come back to a new job at the end of it! Please contact email@example.com to see what is possible.
Victoria Police has recently updated their policy regarding Uniform and Appearance Standards, which includes direction around tattoos/body art and piercings. Employees are required to project an image that is consistent with a professional and disciplined law enforcement agency.
Applicants with tattoos on the face, head, neck and hands should contact PCO Employment Team for further information prior to submitting an application. Current applicants with head, face, neck or hand tattoos should also contact Recruiting Services for advice. Tattoos on the legs and arms will be permitted but must be covered whilst on duty if they are deemed inappropriate or offensive.
You may be eligible to undertake an abridged training course which is five weeks in duration instead of eight. Victoria Police will advertise vacancies on this course.
At this stage, we are only authorised to offer a training salary of $48,511 + 9.5% superannuation and post training salary of $50,077 + 9.5% superannuation. However Victoria Police may decide to commence people on a higher salary based on their prior experience. This will treated on a case by case basis.
Reviewed 15 March 2019