Message from the Chief Commissioner

Our Services

Release date: Wed 4 January 2012

Last updated: Wed 20 February 2019

New firearm licence applications are going online - coming in 2019

Online Dealers System Users - scheduled maintenance

OLDS will be unavailable on Wednesday 20 February from 5pm to 8pm and Thursday 21 February 7pm to 8:30pm

Should you have any questions please contact Licensing and Regulation Division.

Online Dealers System Users - Change to web address (URL)

From Monday 25 February 2019, the URL for the Online Dealers System (OLDS) will be changed to
In order to have continued access to OLDS, you will need to update your internet browsers and favourites accordingly.
OLDS will be unavailable on Wednesday 20 February from 5pm to 8pm for system maintenance.

This change does not alter the appearance of OLDS, or how you use, access or update the system.

Should you experience any issues following the change please contact Licensing & Regulation Division or 1300 645 651

Electronic lodgement (ELP) for new firearm licences - coming soon!

In 2017, the Licensing and Regulation Division introduced electronic application forms for private security licences and registrations. This first release of ELP has been operating successfully for over a year now, and we have processed over 11,000 new Private Security applications for businesses and individuals. We continue to provide technical and regulatory support and have received positive feedback.

Utilising the same technology we have been developing and implementing ELP Release 2: New Firearm Licence Applications. This release will result in the majority of manual firearm licence application forms being replaced with electronic forms that will be accessible online.
Through the eServices portal new applicants will be able to submit:

  • New longarm licence applications (Categories A/B, C, D or E longarms)
  • New handgun licence applications (General Category or Category E handguns)
  • New junior firearm licence applications
  • New heirloom licence applications
  • Provisional general category handgun licence applications

Stay tuned for a launch date and updates.


Need to contact Licensing & Regulation Division?

Contact us on 1300 651 645 (excluding Wednesdays, public holidays and weekends) or via email .

Need to update your address?

Complete the Change of Details Form and submit to


New Application Processing Times

Application processing times vary depending on the type of application and the requirements of the application. A minimum 28 day waiting period from the date we receive your application is applied to all new licence and first permit to acquire applications. This waiting period is also applied when you apply for a new category of licence when you hold a current licence.

All applications go through a robust assessment process and as such, processing times may extend beyond that 28 day waiting period. Ensuring that you have completed your application in full and in line with the instructions provided with the application form will help avoid uneccessary delays.

Should you wish to know the progress of your application you can email us with your full name, address, date of birth and the type of application you have made and we will assist if we can. Please note that we will not disclose details of any applications made by any individual to anyone other than the applicant.

Renewal Applications

Renewal applications can be submitted by email in PDF format.

All renewal applications must:

  • Be completed in full, including answering all medical and previous history questions and acknowledgements.

  • Be accompanied by a signed list of firearms registered to you (provided with your renewal pack) even if you do not own any firearms.

  • Include documentary evidence of genuine need for each reason on your licence.

More information regarding genuine need requirements can be found here.

Should you need to provide a medical report with your application please refer to the Quick Guide to Role of Health Professionals in the Firearm Licensing Process which can be found here.



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