Message from the Chief Commissioner

Our Services

Crowd Control

Release date: Wed 24 October 2012

Last updated: Thu 6 July 2017

In this section, you will find information relating to Crowd Controllers.

What is a Crowd Controller?

A person who is employed or retained principally to maintain order at any public place by doing any of the following:

  • a) Screening entry into,
  • b) Monitoring or controlling behaviour in,
  • c) Removing any person from,

Otherwise maintaining order in any such place, unless that person is doing nothing more than securing or checking that persons allowed admission have paid to be admitted or have invitations or passes allowing for admission.

Applications for new licences must be made via the eServices Portal. Applications to vary an existing licence must be made using the Application to Vary a Licence/Registration to include additional security activities form.

Training Requirements

Please click here for Crowd Control Training Requirements

Registered Training Organisations

Registered Training Organisations offer approved training courses in order for you to complete the appropriate level of training.

Please click here for a full list of Registered Training Organisations

 Additional Information

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