What: Our priorities
Build trust and confidence
Reduce crime and harm
Enable our people
How: Our operating model
Community first through service excellence
Why: Our outcomes
Increase community trust and confidence to 80%
Reduce serious crime, violent crime, and road trauma by 5% each year
Our principles
Leadership at every level
We have trust and confidence in our people as leaders.
Intelligence informed
Informing decisions about where we deploy, how we respond, and our engagement with community.
Prevention mindset
Every interaction is an opportunity to reduce harm and crime.
Victim focus
Prioritising the needs and safety of people who have experienced harm through crime.
Our functions
- Preserve the peace
- Protect life and property
- Prevent offending
- Detect and apprehend offenders
- Help those in need of assistance
Our people
- Are leaders
- Are safe and supported
- Are valued and included
- Are enabled
- Are high performing
Our values
Compassion
We act with compassion through tolerance, understanding and impartiality.
- Have respect for difference through inclusiveness and open-mindedness.
- Build positive relationships with the community and our colleagues through empathy and active listening.
- Prioritise crime prevention and the needs of victims.
- Act with genuine kindness, empathy and understanding of the diverse needs of the community.
Respect
We treat everyone fairly, with dignity and respect; they are valued and included.
- Treat each other and every community member with respect and understanding.
- Celebrate and value equity, diversity and inclusion.
- Value the unique place of Aboriginal and Torres Strait Islander peoples, as First Nations people, and their rich history and culture, along with the diverse backgrounds of other community members.
Integrity
We act with integrity and honour, being fair and respectful of both the law and human rights.
- Be honest, objective and impartial.
- Respect and champion human rights and commit to lawful and fair processes.
- Place the good of the community before our own interests.
- Build the trust and confidence of the community.
Professionalism
We are accountable and professional; committed to maintaining the highest standards of conduct and presentation.
- Behave in a manner that reflects positively on ourselves and our organisation.
- Perform our duties with care and skill, provide services that are engaging, accessible and equitable.
- Take pride in the way we look and act.
- Be open, adaptable and resilient, and value collaboration and teamwork.
Courage
We act with courage and uphold the values in the face of adversity.
- Make robust and ethical decisions in challenging circumstances.
- Challenge inappropriate behaviours and encourage others to do the same.
- Show humility and strength of character.
- Be innovative.
Learn more about our values.
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