Victoria Police Annual Report 2024–25: Year in review

In 2024–25, Victoria Police focused on addressing youth crime, family violence, and cyber security threats, supported a health-led response to public drunkenness, implemented the Road Safety Strategy and continued responding to critical incidents and emerging threats across Victoria

  • Victoria Police Annual Report 2024 – 25 - Information Sharing Automation Project icon

    Information Sharing Automation Project

    During 2024–25, Victoria Police produced 9782 FVISS/CISS reports compared with 8987 in 2023–24.

  • Expanded Field Interview project

    As at June 2025, 798 interviews have been completed using Expanded Field Interview, freeing up 3990 frontline hours, averting 1596 custody hours, and avoiding 2394 police contacts.

  • Expanding Roadside Drug Testing locations

    The number of Roadside Drug Testing locations was expanded from 72 to 141, with a focus on regional areas.

  • Safer Exchange Site program

    During its first week, the program generated over 2.2 million impressions and nearly 400,000 engagements across social media platforms.

  • Aboriginal Cultural Awareness Training

    As at 30 June 2025, 94 per cent of police officers, PSOs and PCOs (17,120) had completed the training.

  • Cryptocurrency Capability Uplift Program

    Delivered to 527 frontline members.

  • Victorian Fixated Threat Assessment Centre

    70 per cent of clients showing a reduced level of concern as a result of interventions by the program.

Keeping You Safe: Victoria Police Strategy 2023­­­­­–2028

The role of Victoria Police is to serve the Victorian community and uphold the law to promote a safe, secure, and orderly society. The Keeping You Safe: Victoria Police Strategy 2023–2028 sets our direction and reflects our core purpose — to keep all Victorians safe.

We deliver this through:

  • Policing — highly visible and responsive policing
  • People — skilled people, ready and able to respond
  • Partnerships — strong partnerships across community, government, and business.

All our people play a part in working towards our vision to deliver positive outcomes for the Victorian community and to keep everyone safe every day.

2024–25 Victoria Police Corporate Plan

The 2024–25 Victoria Police Corporate Plan sits under the Keeping You Safe: Victoria Police Strategy 2023–2028, and outlines priority initiatives that form part of our plan to achieving our vision for a safer Victoria.

Our corporate plan is aligned to the medium-term planning requirement set out in the Resource Management Framework, published by the Department of Treasury and Finance.

The corporate plan forms part of an integrated organisational planning framework which coordinates focus across the organisation.

It is refreshed every year to reflect changes in organisational priorities, government objectives and community safety needs.

Policing

Policing: Initiatives and projects.

Initiative/projectUpdate (as at 30 June 2025)

Rostering Reform Project

Transform Victoria Police’s service delivery and operating model.

An organisation-wide rostering policy is being developed. A desktop trial to compare alternative roster patterns to real-life rostering practices is currently underway. The project aims to improve member wellbeing and service delivery.

Redevelopment of the Staff Allocation Model (SAM) continued. After completing the redevelopment of the Regional Operations Module (ROM), consultations were conducted across the state to redevelop the modelling for specialist work units.

A concept model of a Divisional Operations Centre was developed and is currently being considered for trial.

Enterprise Rostering Project

Plan and deliver an integrated, organisation-wide rostering and time sheet solution.

Procurement has progressed to contract negotiations with a supplier to implement and support an automated rostering system.

Oracle Fusion Cloud Project

Plan and deliver a suite of finance and procurement systems, including Oracle Cloud Financials.

Detailed design activities are currently underway. This includes the scoping of a future state finance and procurement operating model. The project is on track to start being built in 2025–26.

Electronic Document and Records Management System Project

Plan and deliver an organisation-wide electronic document and records management solution supported by an enterprise-wide service management solution.

The procurement of an electronic document and records management solution has been finalised. Records365 is being implemented in 2025.

Electronic Penalty Infringement Notices (ePINS) solution

Plan and deliver an ePINS solution to replace manual paper-based processes for capturing infringement information.

As at May 2025, the ePINs solution was fully deployed and operational across Victoria Police.

Policing: Key achievements in 2024–25

Safer exchange site program

In October 2024, the Safer Exchange Program was launched at selected police stations across Victoria.

The initiative provides designated safe spaces on police premises for members of the community to conduct physical transactions for online purchases and sales.

By offering a secure environment for these exchanges, the program aims to reduce opportunistic theft and related crimes. The feedback and responses from our social media community was positive.

During its first week, the program generated over 2.2 million impressions and nearly 400,000 engagements across social media platforms.

Content promoting the program recorded more than 3.5 million impressions and over 460,000 engagements across Victoria Police corporate and Eyewatch channels.

Information Sharing Automation Project

The Information Sharing Automation project which allows better integration with Salesforce and Victoria Police systems was completed in 2024.

The project improves the efficiency of Victoria Police’s functions under the Family Violence and Child Information Sharing Schemes (FVISS and CISS) to help in Multi-Agency Risk Assessment and Management (MARAM).

This project improved the ability to provide timely and critical risk-relevant information about the safety and wellbeing of vulnerable individuals to more than 6000 prescribed agencies. This includes specialist family violence services, hospitals, drug and alcohol rehabilitation and various educational and health services.

During the 2024–25 financial year, Victoria Police produced 9782 FVISS/CISS reports compared with 8987 in the 2023–24 financial year.

Axon’s auto-transcription tool

After a successful trial, the Axon automated transcription tool was rolled out to frontline members in April 2025.

The tool significantly improves Victoria Police’s transcription processes. Previously, members relied on external providers to manually transcribe. Now, users can now instantly generate transcripts for records of interview, prison calls, Triple Zero calls and body worn camera footage.

This transition has reduced stenography requests by 80 per cent and has streamlined administrative workflows.

Expanded Field Interview project

In December 2024, the Expanded Field Interview project trial, which uses body worn cameras to conduct and record in-field interviews, was launched. The project has shown significant operational and strategic benefits and transformed how minor indictable offences are managed.

It allows police officers to conduct interviews in the field using body-worn cameras.

The average processing time for indictable offences has decreased from three-and-a-half hours to 30 minutes, reducing time in police custody and freeing up officers for other frontline duties.

As at June 2025, 798 interviews have been completed using Expanded Field Interview, freeing up 3990 frontline hours, averting 1596 custody hours, and avoiding 2394 police contacts.

These outcomes reflect a scalable and sustainable shift in practice that enhances efficiency, reduces demand on station resources and supports a more responsive and community-focused policing model.

Online reporting unit

In May 2025, Victoria Police completed updates to the Police Assistance Line and Online Reporting service to improve functionality and user experience of the online platform first launched in 2019.

The 2025 updates include user-friendly changes to reporting forms and expanding the range of reportable incidents to include theft of a motor vehicle and burglary online – bringing the total number of reportable crime types and events to eight.

Streamlining State Police Search and Rescue Coordination Centre Services

During 2024–25, Victorian Police completed essential upgrades to technology and equipment at the State Police Search and Rescue Coordination Centre to integrate information technology and communication systems with other emergency service agencies and volunteer organisations.

The upgrade improves situational awareness and streamlines resource coordination.

This coordination is critical to provide a unified and efficient response framework and reinforces the State Police Search and Rescue Coordination Centre’s vital role in supporting search and rescue missions throughout Victoria.

Completion of the new Benalla Police Station

The new Benalla Police Station was completed in February 2025 and officially opened on 11 April 2025.

The new station features an Incident Police Operations Centre to improve the region’s capacity to respond to major incidents. The station also has dedicated vehicle and property storage.

A memorial garden will also be established on site to honour Victoria Police members who have lost their lives while serving the Benalla community.

Sustaining and improving our critical technology infrastructure

The Critical Information and Communications Technology (ICT) Asset Refresh program upgrades and replaces Victoria Police’s ICT assets.

The program aims to keep ICT assets up-to-date, operational, and fit-for-purpose. This ensures the latest digital capabilities are available to Victoria Police, which enhances member and community safety.

In 2024–25 the Critical ICT Asset Refresh program delivered a range of projects, including:

  • deployed refreshed computers and monitors to police stations
  • improved network reliability and security at police stations
  • uplifted the audio-visual hardware at the Police Academy and Victoria Police Centre
  • enhanced the Air Wing’s live-video feed
  • redesigned the data centre network to enhance availability and security
  • migrated key software applications to modern data centre infrastructure
  • uplifted core frontline policing applications to improve stability and supportability.

Family Violence, Sexual Offences and Child Abuse Strategy 2024–2029

In December 2024, Victoria Police launched the Safe from Harm: Victoria Police Strategy for Family Violence, Sexual Offences and Child Abuse 2024–2029.

The strategy is underpinned by a new Family Violence, Sexual Offences and Child Abuse Outcomes Framework which enables Victoria Police to measure the quality of police responses.

The strategy outlines Victoria Police’s direction to consistently deliver high-quality responses to family violence, sexual offences, and child abuse. The sector-wide approach is structured around four domains: victim survivors, perpetrators, children and young people and our people.

Key initiatives that will be progressed under the strategy include:

  • strengthening police identification of the predominant aggressor to reduce misidentification
  • improving identification and risk management of high-risk family violence offenders
  • delivering a statewide model to respond to stalking
  • centralising the triage and assessment of incoming child abuse report notifications.

Victoria Police Road Safety Strategy

The Victoria Police Road Safety Strategy was launched in December 2024 and will operate until June 2028.

The vision for the strategy is “everyone should be safe, and feel safe, on our roads” and builds on previous efforts with a simplified and targeted approach.

The strategy is based on emerging research and focuses on simplifying our approach to deliver a highly-visible policing presence on Victorian roads. It also aims to reduce trauma by using the preventative effect of general deterrence.

People

People: Initiatives and projects.

Initiative/projectUpdate (as at 30 June 2025)

Infrastructure projects

Modernise police facilities through our infrastructure program of works.

The Benalla Police Station was completed in February 2025.

Construction has started in:

  • South Melbourne
  • Clyde North
  • Narre Warren
  • Point Cook

A major refurbishment of the Narre Warren Police Station and replacement of the South Melbourne police station are also both on track for opening in February and October 2026 respectively.

The Narre Warren Police Station is currently closed, with operations temporarily relocated to a purpose-built facility while construction is underway.

There has been significant progress on the construction of new police stations in Clyde North and Point Cook, with planned station openings late 2025 and late 2026 respectively.

The Rochester Police Station has been completed with the installation of high-quality demountable buildings.

Conducted energy devices

Rollout of conducted energy devices (CEDs) to every frontline police officer and PSO.

Training and CED deployment started in late 2023. Regional Victoria, specialist units and the Dandenong and Springvale metropolitan Melbourne pilot sites were completed in September 2024.

The program rollout to the remainder of metropolitan Melbourne started in December 2024.

As at 30 June 2025, 6817 police officers and PSOs have received CED training, 4854 CEDs have been deployed and 125 police stations have had CED-related building upgrade works completed. The program is continuing to be rolled out, with full implementation expected by the end of 2026.

People: Key achievements in 2024–25

Peer support dog pilot

In August 2024, a 12-month peer support dog program was launched in North West Metro Region.

The initiative is the second of its kind within Australian emergency service agencies and was modelled on the highly successful peer support dog program at Ambulance Victoria.

The program aims to have a positive impact on employee mental health.

The program has peer support dogs teamed with peer support-qualified police members, providing general welfare support, advice and referrals in workplaces and stations, as well as support at critical incident debriefs, and has resulted in impactful outcomes to date.

The program provides invaluable wellbeing support to employees by creating information opportunity for connection with employees who might not otherwise engage with the available wellbeing support and intervention.

Layered System of Dress

In July 2024, Victoria Police introduced the Layered System of Dress strategy for police officers and protective service officers.

The strategy ensures frontline members can be deployed where needed with uniform that is fit-for-purpose in a rapidly changing policing environment.

As part of this strategy, several uniform items were upgraded or replaced to improve functionality, comfort and protection, including equipping our members with suitable layering options to stay warm and dry in varying conditions.

The tactical trousers were improved, the standard issue raincoat replaced, and new garments, including a wet weather jacket, introduced.

Aboriginal and Torres Strait Islander mentoring program

Victoria Police worked with the Victorian Public Sector Commission’s Aboriginal Employment Unit and selected provider, Murri Matters, to develop and pilot a tailored Aboriginal and Torres Strait Islander mentoring program.

The pilot session was held in July 2024 and involved 10 Victoria Police Aboriginal and Torres Strait Islander employees.

Child Abuse Report Triage Team

In early 2025, the Child Abuse Report Triage Team (CARTT) pilot was launched in Gippsland and central Victoria to trial a centralised triage process.

The CARTT initially triages Child Protection notification reports to allow regional Sexual Offences and Child Abuse Investigation Team (SOCIT) detectives to spend more time on investigations. In April 2025, the pilot was expanded to include all regional SOCITs.

The initial benefits included:

  • returned SOCIT members from intake duties to core investigative functions
  • established best-practice for consistent intake assessment and triage
  • strengthened inter-agency protocols and relationships with the Department of Families, Fairness and Housing report-takers through shared learnings, ongoing collaboration and continuous improvement.

Expanding Roadside Drug Testing locations

In 2024–25, as part of our ongoing State-wide commitment to reducing the harm caused by illicit drug-driving on Victorian roads, Victoria Police significantly increased the number of police members trained and equipped to conduct Roadside Drug Testing.

The number of Roadside Drug Testing locations was expanded from 72 to 141, particularly across regional areas.

Cryptocurrency Capability Uplift Program

Victoria Police has developed an open-source cryptocurrency tracing and investigation program that has so far been delivered to 527 frontline members.

The success of the training program secured a grant from the National Cybercrime Capability Fund to develop and deliver a “Train the Trainer” capability uplift program for all Australian police and partner agencies.

The five-day course has been delivered to 78 members across Australia. The program equips participants with the knowledge and training material to deliver the one-day Victoria Police course to the broader workforce.

This program of work has built capability across the national law enforcement framework and will assist in the investigation of serious crimes across borders and jurisdictions.

Partnerships

Partnerships: Initiatives and projects.

Initiative/projectUpdate (as at 30 June 2025)

Aboriginal Youth Cautioning Program (AYCP)

Expand the AYCP to minimise the contact of young Aboriginal people have with the criminal justice system.

Since 1 July 2024, the AYCP has expanded to sites in Barwon South West, Wimmera, Geelong and the Mornington Peninsula.

The AYCP now provides access to community support panels across 59 local government areas (LGAs). This includes 28 LGAs established as primary AYCP sites, which support a further 34 surrounding local government areas. These surrounding LGAs typically closely border primary sites or have a significantly smaller population of Aboriginal people living in the area.

Five Aboriginal Youth Cautioning Support Officer (AYCSO) positions have been established to support the ongoing expansion of the AYCP. Each of the four police regions has been allocated a dedicated AYCSO position, which will be supported by one centralised AYCSO overseeing the program.

Mental health response

Support a health-led response to mental health crisis with reduced police involvement.

Victoria Police continued to work with the Department of Health and other partners to complete our implementation of Mental Health and Wellbeing Act 2022 related reforms.

Youth Crime Prevention and Early Intervention Program (YCPEIP)

Recruit and deploy youth crime coordinators in the regions and a centrally-based program manager, through the YCPEIP

In 2024–25, the pilot projects concluded, with efforts focused on consolidating partnerships with community organisations and refining delivery models. Final-year data was collected to assess program outcomes, including participant engagement rates, offence frequency changes, and qualitative feedback from stakeholders. Work started to identify funding pathways and operational models to sustain successful interventions beyond the pilot.

Consultants Allen + Clarke completed the independent program evaluation in February 2025, providing 14 recommendations to strengthen and embed the YCPEIP. These findings will inform ongoing Victoria Police youth crime prevention strategies and contribute to broader government discussions on youth justice and community safety.

As part of the 2024–25 State Budget, the YCPEIP received funding to expand the program to two Police Service Areas (PSAs) located within each of the four police regions (total of 8 PSAs). In May 2025, a program manager was appointed to oversee implementation, including the recruitment of youth crime coordinators across Victoria in the future.

Embedded Youth Outreach Program (EYOP)

Continue to provide a targeted joint response to high-risk young people in areas of high need through the provision of the EYOP.

Victoria Police with Youth Support and Advocacy Services and Anglicare Victoria work together under EYOP to provide a targeted joint response ensuring the best possible outcome for reducing the appearance of high-risk young people in Victoria’s criminal justice system.

In 2024–25 Victoria Police continued to deliver the EYOP, which is now operating from Caroline Springs, Dandenong, Shepparton and Werribee stations.

Two new expanded EYOP sites—Caroline Springs, serving the Brimbank and Melton local government areas, and Shepparton, serving the Greater Shepparton local government area—became fully operational in July 2024.

Swinburne University continued to evaluate the benefits of the EYOP, providing the 2022–23 evaluation report in August 2024.

Drug Court

Support regional therapeutic Drug Court programs.

Victoria Police continues to deliver prosecution services to regional Drug Courts in Ballarat and Shepparton. The service facilitates referrals to the Drug Courts by screening potential participants for suitability to engage in case conferences. It also monitors and reviews Drug Court participants against their Drug and Alcohol Treatment Order treatment and recovery goals.

Children’s Court

Continue engagement with the Children’s Court Weekend Online Remand Court (WORC).

Victoria Police continues to provide police prosecutor services to the WORC. The WORC operates from 1pm to 9pm every Saturday and Sunday and public holidays, except Christmas Day. Rostering of WORC is monitored weekly and based on applications that may require help from the Bail and Remand Court.

Partnerships: Key achievements in 2024–25

Operation Bastion

From 11 to 13 September 2024, the Melbourne Convention and Exhibition Centre hosted the international land defence exposition, Land Forces 2024.

The event attracted more than 20,000 attendees and more than 150 delegations from 30 countries.

Land Forces was a highly complex logistical and security undertaking. Victoria Police led the coordination of security activities to ensure the safety of attendees, and the maintenance of public order and community safety.

Victoria Police was supported by the Australian Federal Police and specialist units from interstate. Known as Operation Bastion, nearly 1800 police officers were deployed daily to secure Land Forces venues and protect attendees.

2025 Music Festival Forum

On 24 June 2025, Victoria Police co-hosted the 2025 Music Festival Forum with the Australian Festival Association.

An initiative under the Victoria Police Drug Strategy 2020–2025, the purpose of forum was to address key issues impacting festival safety and operations.

More than 150 attended the forum, online and in person, from Victoria Police, music industry leaders and regulatory agencies. The event included:

  • a music festival case study from Laneway Festival’s General Manager
  • an overview of the Victorian Pill Testing Implementation Trial from Department of Health
  • The Loop, information on liquor licensing processes and obligations from Liquor Control Victoria and the Melbourne Cricket Ground
  • an update on relevant regulations and permits from the Victorian Building Authority and the Department of Transport and Planning.

Special Operation AVALITE

In December 2024, Special Operation AVALITE was established as a joint agency operation by the Australian Federal Police (AFP) and Australian Security Intelligence Organisation (ASIO).

The joint agency initiative was formed to respond to and investigate matters of antisemitism in the Australian community.

Since the formation of Operation AVALITE, the Victoria Police Counter Terrorism Command Security Investigation Unit has worked collaboratively with Operation AVALITE to identify and respond to offences, and prosecute offenders to ensure the safety of the Victorian community and further support national security interests.

Victorian Fixated Threat Assessment Centre

The Victorian Fixated Threat Assessment Centre (VFTAC) is a partnership between Victoria Police and the Victorian Institute of Forensic Mental Health.

VFTAC operates as a co-located work unit that receives referrals from policing, mental health agencies, courts, and the prison system.

The centre is supported by investigators, mental health clinicians, intelligence practitioners and psychiatrists. The centre also manages individuals fixated on Victorian senior public office holders.

Co-operation with other centres interstate and in New Zealand occurs and is governed through a Community of Practice.

An independent review in 2024–25 validated the success of the program’s preventative approach.

The review found the centre has strengthened its capacity to address fixated and grievance-fuelled violence, with 70 per cent of clients showing a reduced level of concern after interventions by the program.

International Conference for Sex Offender Registries

In November 2024, Victoria Police hosted the International Conference for Sex Offender Registries which welcomed more than 70 participants from 28 law enforcement jurisdictions around the world.

The conference focused on the theme of capability-building, featuring presentations and workshops aimed at sharing best practice through case studies and project work.

The event highlighted the need for ongoing and meaningful collaboration between jurisdictions to ensure the protection and safety of the most vulnerable members of society.

National Criminal Intelligence System

The National Criminal Intelligence System (NCIS) is a joint project between Australian police agencies, the Australian Criminal Intelligence Commission, and the Department of Home Affairs.

The NCIS project connects data from Australian law enforcement agencies and provides secure access to a national view of policing information and criminal intelligence, resulting in better frontline policing operations.

Throughout 2024–25, Victoria Police continued to work with NCIS partner agencies to uplift this key national policing system and was one of the first jurisdictions to supply data to the NCIS from our information systems.

Access to the national data enhances frontline policing effectiveness.

Our frontline police members can access NCIS data through the Mobile Technology (IRIS) devices, enabling real-time identification of interstate offenders and persons of interest, supporting both officer safety and improved decision making.

New mental health treatment partnership

In June 2025, Victoria Police launched the Victoria Police Clinical Pathways, a new partnership with the St John of God Hospital in Berwick, which facilitates access to multidisciplinary teams and service offerings to suit Victoria Police employees.

The hospital’s Langmore Centre offers in-patient and day patient mental health services, for eligible current and retired members of the emergency services and armed forces within a dedicated mental health unit.

The model of care is having exceptional clinical outcomes, with in-patient feedback exceeding expectations during the first three-months of operations.

The dedicated trauma unit at the Langmore Centre offers a range of evidence-based treatments, available to clients in a private unit for first responders suffering from post-traumatic stress disorder and psychological injury. Treatments are delivered by a team of experienced clinicians who have received training in emergency services and defence culture.

Shepparton Multidisciplinary Centre Launch

In March 2025, a new Multidisciplinary Centre for victims of sexual offences, child abuse and family violence was opened in Shepparton.

More than 20 detectives from Victoria Police’s SOCIT and Family Violence Investigation Units work at the new facility.

Shepparton Multidisciplinary Centre is the eighth of its kind across the state with others based in Mildura, Seaford, Geelong, Dandenong, Bendigo, Morwell and Wyndham.

The Multidisciplinary Centres are a joint initiative involving government and community-based services, designed to ensure victim-survivors receive integrated, trauma informed support.

Specialist police work at the centres alongside child protection practitioners, sexual assault counsellor advocates and community health nurses. The co-location of services allows for better collaboration, information sharing and more efficient service delivery.

Intensive Case Management List

On 5 May 2025, the Intensive Case Management List six-month pilot commenced.

A partnership between Victoria Police and the Melbourne Magistrates’ Court, the Intensive Case Management List is an additional court process designed to manage matters more than 18-months old and/or those involving five or more briefs of evidence against a single accused.

These matters are case-managed by a magistrate to support timely justice outcomes and help reduce the backlog in the court system.

In its most successful week, 40 per cent of all matters heard were finalised, this was the highest result of any court in Victoria.

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