Victoria Police Annual Report 2024–25

Date:
30 Oct 2025

Foreword from the Chief Commissioner of Police

In accordance with the Financial Management Act 1994, I am pleased to present the Victoria Police Annual Report for the reporting period ending 30 June 2025.

This report is a record of our performance against a range of statutory requirements and the Government’s budget performance measures.

We have also included an overview of our most important programs, initiatives, and achievements over the past 12 months.

2024–25 in review

Since commencing at Victoria Police I have been impressed by the organisation’s dedication to serving the Victorian community.

Through a significant period of change and operational pressures, the professionalism and commitment of our staff has been unwavering and they can be very proud of their conduct and achievements.

I want to thank former Chief Commissioner Shane Patton for his 46 years of dedicated service to the community and to the people of this organisation.

Thank you also to Acting Chief Commissioner Rick Nugent and the broader Executive team for their strong leadership through a critical time.

I want to acknowledge the tremendous work of the last 12 months, which you will read about in this report. The Safe from harm: Victoria Police Strategy for Family Violence, Sexual Offences and Child Abuse 2024–2029 and the Victoria Police Road Safety Strategy, both released in December 2024, will be key guiding documents as we continue to target these behaviours in the years ahead.

Public trust and confidence of the community is vital to policing. It is the foundation of all law enforcement.

In the coming 12 months, community will be at the heart of everything we do. We will make sure our people have the right skills and equipment; we will make sure that what we do is intelligence informed; we will engage closely with our partners and we will have a strong focus on crime prevention.

Everyone at Victoria Police will be working hard to increase the trust and confidence of the Victorian community and to reduce crime and road trauma.

We have commenced a review of our strategy, operating model and values to lay the groundwork for change. We will do everything we can to support everyone within the organisation to be their very best, to strengthen our partnerships and to ensure Victoria Police is an exemplar policing organisation.

This will start with a focus on four priorities – technology, recruitment and retention, bureaucracy and leadership at every level.

I look forward to sharing the outcomes of this work with you in the next annual report.

Together, we will ensure that Victorians are safe and feel safe.

Mike Bush CNZM

Chief Commissioner

Victoria Police

Publication information

Victoria Police respectfully acknowledges the Traditional Owners of the country throughout Victoria.

We pay our respects to Elders past and present, and continue to recognise and embrace the fact that Aboriginal people are connected to the oldest, continuous culture and history.

Published October 2025

Authorised and published by Victoria Police

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without the prior written permission of the State of Victoria (through Victoria Police).

© State of Victoria (Victoria Police) 2025

This publication is copyright. No part may be reproduced by any process except in accordance with the provisions of the Copyright Act 1968.

Victoria Police Annual Report 2024–25: Our organisation

Victoria Police was established in 1853 and provides policing services to the Victorian community 24 hours a day, seven days a week.

Our mission is to keep everyone safe.

Our vision

Our vision is for a community in which:

  • everyone is safe and feels safe
  • those affected by crime feel supported
  • those who break the law are held to account
  • police work with the community and our partners to prevent crime, reduce harm and build a better, safer Victoria.

Our role

Our role, as defined by the Victoria Police Act 2013, is to serve the Victorian community and uphold the law to promote a safe, secure, and orderly society.

We achieve this by:

  • preserving the peace
  • protecting life and property
  • preventing the commission of offences
  • detecting and apprehending offenders
  • helping those in need of assistance.

Our values

Our organisational values underpin our policies, procedures, and practices and how employees interact with the community and each other.

As at 30 June 2025, the values were:

  • Respect

    Everyone is treated fairly and with dignity and feels valued and included.

  • Leadership

    Being people-focused, confident but still humble and committed to living our values.

  • Professionalism

    Being accountable, transparent and committed to maintaining the highest standards of conduct.

  • Support

    Having empathy and being genuinely committed to responding to the needs and wellbeing of others.

  • Integrity

    Acting with honour, being fair and respectful of both the law and human rights.

  • Safety

    Safety is at the heart of our purpose, it is fundamental to, and underpins, everything we do.

  • Flexibility

    Providing a service that is agile and evolves with the community’s needs.

Our services

Our services include:

  • responding to calls for assistance in matters of personal and public safety, emergencies, and serious incidents
  • preventing crime through a range of proactive community safety programs
  • detecting and investigating offences and bringing to justice those responsible for committing them
  • providing a visible presence within the community and at major events
  • supporting the judicial process to achieving efficient and effective court case management, providing safe custody for alleged offenders, supporting victims, and ensuring fair and equitable treatment of victims and offenders
  • providing professional prosecution services to support judicial proceedings
  • assisting coroners with their investigations into deaths and fires, and supporting to our members who are investigating matters on behalf of coroners
  • managing and support major emergency responses with other agencies
  • promoting safe road-user behaviour
  • conducting private security and firearms licensing
  • conducting national police record and fingerprint checks.

Find further information about our services and regional maps.

Victoria Police regions

We provide policing services to the Victorian community 24 hours a day, seven days a week across the following four regions:

North West Metro Region: encompassing inner western and northern areas of Melbourne, across five divisions.

Southern Metro Region: aligned to the southern metropolitan region, across four divisions.

Eastern Region: a geographically-diverse region, incorporating metropolitan, rural, and alpine areas, across six divisions.

Western Region: the largest geographic area covering 60 per cent of the state, across six divisions.

These regional boundaries correspond with other Victorian Government departments, enhancing the delivery of government services, particularly in emergency management.

Map of Victoria regions

Victoria Police divisional regions, North West Metro region, Southern Metro region, Eastern region and Western region.
  • Download 'Map of Victoria regions'

Our operating environment

Victoria Police operates under the Victoria Police Act. Disclosures required under the Act and other legislation, as well as additional reporting requirements, are presented in Chapter 5 – Other disclosures.

Our organisational structure

Four Deputy Commissioners and two Deputy Secretaries support the Chief Commissioner of Police. 

Organisational chart as at 30 June 2025

An organisational chart structured vertically showing visually the information which is set out in text in Our organisational structure.

Senior leadership group

Executive Command Board

The Executive Command Board comprises the Chief Commissioner of Police, all Deputy Commissioners and Deputy Secretaries, and is the primary decision-making body for Victoria Police.

The board is responsible for providing leadership, strategic direction and oversight for the organisation, setting culture and modelling Victoria Police values.

As at 30 June 2025, the members of the Executive Command Board were:

  • Mike Bush CNZM: Chief Commissioner of Police
  • Robert (Bob) Hill APM: Deputy Commissioner, Regional Operations
  • Chris Gilbert APM: Acting Deputy Commissioner, Specialist Operations
  • Wendy Steendam AM APM: Deputy Commissioner, Public Safety and Security
  • Elizabeth Murphy: Acting Deputy Commissioner, Capability
  • David Butler: Acting Deputy Secretary, Corporate and Regulatory Services
  • Karl Kent OAM: Deputy Secretary, Information Technology and Infrastructure Services.

Oversight and assurance

Audit and Risk Committee

The Audit and Risk Committee is established under the Financial Management Act 1994. Its objective is to provide independent assurance and assistance to the Chief Commissioner of Police in relation to our risk, control and compliance framework, and external accountability responsibilities.

The committee has no executive powers, except those expressly provided by the Standing Directions 2018 (Standing Directions) of the Minister for Finance, and powers that may be delegated to it from time to time by the Chief Commissioner of Police. All committee members are external to Victoria Police.

The Audit and Risk Committee members as of 30 June 2025 were:

  • Sandra (Sam) Andersen (Chair) LLB CPA FAICD FFin
  • David Cullen
  • Stephen Fontana APM
  • Megan Haas
  • Ramaswamy (Narayan) Prasad MBA FCPA GAICD.

Risk management

Under Standing Direction 3.7.1 – Risk Management Framework and Processes, Victoria Police must apply the 2020 Victorian Government Risk Management Framework.

We must consider material risks in decision-making and appropriately manage risk while considering our obligations, constraints, and objectives. Effective risk management enhances service delivery and community safety outcomes.

The Victorian Government Risk Management Framework describes the minimum risk management requirement to demonstrate that risks are managed effectively.

It adopts the ISO 31000:2018 Risk management — Guidelines, an internationally-accepted basis for best practice risk management.

Risk management obligations include the requirement that risk considerations are documented and reflected in the organisation’s overall governance, strategic planning, performance management, financial management and service delivery processes and outcomes.

The Victoria Police Risk Management Framework aligns to the Victorian Government Risk Management Framework and incorporates the Victoria Police Risk Appetite Statement and risk evaluation matrix.

Strategic risks are managed collaboratively and reported on regularly.

The Executive Command Board recognises risk management as an integral part of organisational culture, policies, systems, and processes required to ensure community safety. The Executive Command Board is committed to advancing a positive risk culture to enhance understanding by all employees and contractors.

This will support employees to manage risks in their areas of responsibilities through sound risk management practices.

Victoria Police Annual Report 2024–25: Our people

Victoria Police is committed to building and maintaining a safe, respectful, and inclusive workplace and culture that embraces diversity and equality.

We also have a strong focus on ensuring the health, safety, and wellbeing of our people.

Workforce overview

Victoria Police has 21,332 employees made up of police officers, protective services officers (PSOs), police custody officers (PCOs) and Victorian Public Service (VPS) employees.

Further details about our workforce numbers can be found in Chapter 5 – Other disclosures.

Full-time equivalent (FTE) summary

Employees (FTE)As at 28 June 2025As at 29 June 2024
Police15,90916,059
Police recruits110100
PSOs14621417
Reservists22
PCOs321325
VPS employees35283811
Total21,33221,715

Notes:

This table is prepared in accordance with Financial Reporting Direction (FRD) 29 Workforce Data disclosure requirements and therefore excludes employees who were not on salary at the end of the last pay period of the financial year (which ended 28 June 2025 for 2024–25 and 29 June 2024 for 2023–24).

Due to rounding, the FTE total may not tally, as the figures have been rounded to the nearest whole number, in line with FRD 29.

PCOs are VPS employees and are listed separately.

This table excludes employees who are employed within statutory and nationally funded bodies administered by Victoria Police.

A commitment to equality and inclusivity

Victoria Police is committed to building and maintaining a safe, respectful, and inclusive workplace by improving our culture and practices, for the benefit of our people and the community.

We aim to have a diverse workforce that reflects the range of backgrounds and experience of the community we serve. A diverse workforce is vital to better understand and respond to community needs.

This year marked the 10th anniversary of the landmark Victorian Equal Opportunity and Human Rights Commission’s Independent review into sex discrimination and sexual harassment, including predatory behaviour in Victoria Police.

Initiated by former Chief Commissioner of Police Ken Lay, the review included a comprehensive independent examination of attitudes, behaviours and outcomes within the organisation and its recommendations laid the foundation for an extensive and enduring program of reform.

Ten years on, we have implemented 55 gender equality, diversity and inclusion initiatives, reaching a significant milestone in our progress towards a sustainable gender equal, diverse and inclusive workplace.

These initiatives were underpinned by the following:

We have started work on our first integrated Gender Equality, Diversity and Inclusion Action Plan that will consolidate the objectives of both Equal, Safe & Strong: Victoria Police Gender Equality Strategy 2020–2030 and the Workforce Diversity and Inclusion Framework 2023–2030. This action plan will build on the decade of evidence and employee experiences changing workforce culture, systems and processes.

Employment conditions

Legislation, enterprise agreements and Victoria Police policy govern the terms and conditions of employment for our employees.

In addition to the Fair Work Act 2009, and Fair Work Regulations 2009, our police officers and protective service officers (PSOs) are governed by the Victoria Police Act 2013 and Victoria Police Regulations 2024.

Our Victorian Public Service (VPS) employees (including police custody officers [PCOs]) are governed by the Public Administration Act 2004.

The work conditions of all employees are covered by dedicated enterprise agreements, the Victoria Police (police officers, protective service officers, police reservists and police recruits) Enterprise Agreement 2025 and the Victorian Public Service Enterprise Agreement 2024.

2024–25 Honour and awards

Victoria Police recognises the outstanding service and contribution of employees and the community to keeping Victoria safe.

We bestow various medals and awards on our employees and commend members of the community for their actions.

In 2024–25, 34 Victoria Police employees received an honour or award and 13 community members received a commendation.

The list of honours and awards recipients in 2024–25 can be found in Appendix C.

Occupational health, safety and wellbeing

We have a strong focus on the health, safety and wellbeing of our employees and we remain committed to continually improving our safety culture. Our people operate in demanding and evolving settings where there is risk of injury and harm. We provide relevant training and ensure supports are available to prevent our people from sustaining physical and psychological injuries. We support our people who are injured to return to health as quickly as possible.

To achieve a safe and healthy workforce, our focus included providing:

  • mentally healthy workplaces
  • timely access to tailored support
  • connected and holistic support
  • quality and consistent services
  • our people to health by returning to work.

Victoria Police Annual Report 2024–25: Our performance

Victoria Police’s performance during the 2024–25 financial year is measured against a range of objective indicators.

A summary of our financial performance shows how we achieve our goals with the resources we are given.

Performance summary

Victoria Police received a total output cost budget of $4.499 billion in 2024–25 to deliver policing services to the Victorian community 24 hours a day, seven days a week.

We are accountable to the Victorian Government and the community for our performance.

This chapter presents information on our performance against the Victorian Government Budget Papers.

The actions taken in accordance with the Victoria Police Corporate Plan 2024–2025 can be found in Chapter 4 – Year in review.

Performance against objective indicators

Each year, the Victorian Government provides an overview of the goods and services it provides to the Victorian community and details its budget decisions within Budget Paper No. 3: Service Delivery and the Department Performance Statement. Victoria Police is required to report on how we are meeting performance targets and how these outputs contribute to key objectives.

Victoria Police is required to report on how we are meeting performance targets and how these outputs contribute to key objectives.

Objective
Ensuring community safety through policing, law enforcement and prevention activities
Output
Policing and community safety
Indicators
Community safety during the day and at nightCommunity safety on public transportCrime statisticsNumber of road fatalitiesNumber of road injuries

Source: Department Performance Statement 2025–26

Performance data for both “Community safety during the day and at night” and “Community safety on public transport” indicators is collected through the annual National Survey of Community Satisfaction with Policing (NSCSP).

Due to timing, the 2023–24 survey data is used for reporting against the objective indicators in this section.

Data from the survey is also reported in the Commonwealth Productivity Commission’s Report on Government Services (RoGS) released in January each year. The 2023–24 NSCSP results have also been reported and released in the 2025 RoGS.

The 2024–25 NSCSP results will be reported in the 2026 RoGS, which will be published by the Commonwealth Productivity Commission in January 2026 and reported in the Victoria Police Annual Report 2025–26.

When completing the national survey, respondents were asked to rate their feelings for each indicator, ranging from “very unsafe” to “very safe”. Victorian results from those who reported feeling “safe” or “very safe” are shown in the following tables.

Performance against output measures for policing and community safety

We strive to reduce violence and crime through law enforcement, judicial support, community assistance, guidance and leadership.

The output reflects the Victorian Government’s focus on reducing the overall incidence and fear of crime and enhancing the safety of individuals and families.

The table below provides a comparison of actual results against performance target measures for 2024–25, resulting from the delivery of programs and services as part of the policing and crime prevention output.

Quantity

Performance
measures
Unit of measure2024–25 actual2024–25 targetPerformance variation (%)Result
Community calls for assistance to which a Victoria Police response is dispatchedNumber1,096,302900,00021.8
The actual is higher than the target due to continued increases in community calls of all priority types.
Contravention of family violence intervention order (FVIO) offences per 100 000 populationNumber911.972026.7
The actual is higher than the target due to an increase in contravention offences for FVIOs, likely driven by recidivist perpetrators, with offenders often committing multiple offences. The result also reflects Affected Family Member (AFM) willingness to re-engage with police if family violence continues.
Crimes against property – excluding family violence related crime (rate per 100 000 population)Number5139.9410025.4
The actual is higher than the target due to continued increase in acquisition crime, particularly for theft related offences.
Crimes against property – family violence related (rate per 100 000 population)Number187.11719.4
The actual is higher than the target due to increased reporting of family violence related property damage offences, which are commonly committed by perpetrators as acts of grievance or indirect violence.
Crimes against the person – excluding family violence related crime (rate per 100 000 population)Number756.066014.5
The actual is higher than the target due to a combination of contributing factors, such as increased social polarisation, concurrent macro stressors including financial pressures, geopolitical tensions and growing concern about inequality, which may be influencing shifts in social behaviour and tolerance.
Crimes against the person – family violence related crime (rate per 100 000 population)Number623.35807.5
The actual is higher than the target due to increased reporting of family violence assault offences, which is correlated with recidivist behaviour. In addition, the higher result reflects an increase in harassment offences driven by a heightened focus on stalking behaviours as a recognised risk factor.
Number of alcohol screening tests conductedNumbern/a3,000,000n/a
Victoria Police is unable to provide the 2024–25 actual for this measure due to the impact of Protected Industrial Action (PIA).
Number of family violence incidents recordedNumber106,42991,20016.7
The actual is higher than the target due to the overall increase in family violence reporting.
Number of impounded/surrendered vehicles related to high risk driving behaviours or other traffic offencesNumber11,65314,628–20.3
The actual is lower than the target due to reprioritisation of operational tasking to other activities within Road Policing during the second half of the financial year.
Number of prohibited drug screening tests conductedNumber169,070150,00012.7
The actual is higher than the target due to a focus by Victoria Police to expand its roadside drug testing capacity.
Number of youth referralsNumber338132603.7
Police record checks and police information reports compiledNumber928,771850,0009.3
The actual is higher than the target due to an increase in the number of criminal record checks conducted in support of the Continuous Police Checking Services. This is attributed to the growth in participants of the National Disability Insurance Scheme and of persons requiring Working with Children Check clearances which require continuous monitoring.
Total persons reported injured in vehicle collisionsNumber18,42615,00022.8
The actual is higher than the target due to an increase in road trauma. Collisions involving vulnerable road users such as pedestrians and motorcycle riders has increased, which impacts the severity of injury.
Total reported road fatalities in vehicle collisionsNumber296≤20048.0
The actual is higher than the target due to several factors, including population growth leading to rising registered vehicle numbers, and significant growth in the use of alternate transport options (such as ebikes and e-scooters).
Perceptions of safety – walking locally at nightPer cent44.355–19.5
The actual is lower than the target due to a change in data collection methodology for the National Survey of Community Satisfaction in Policing (NSCSP) in 2023–24, which has contributed to notable changes in the results compared to previous years. Survey results are now collected through a combination of phone and online methods, which has contributed to changes in the results compared to previous years.
Proportion of Family Incident Report affected family members receiving referralsPer cent87.6870.7
Proportion of community satisfied with policing services (general satisfaction)Per cent52.380–34.6
The actual is lower than the target due to a change in data collection methodology for the NSCSP in 2023–24, which has contributed to notable changes in the results compared to previous years. Survey results are now collected through a combination of phone and online methods, which has contributed to changes in the results compared to previous years.
Proportion of drivers tested by road safety cameras who comply with posted speed limitsPer cent99.899.50.3
Proportion of successful prosecution outcomesPer cent92.5920.5
Proportion of the community who have confidence in police (an integrity indicator)Per cent58.882–28.3
The actual is lower than the target due to a change in data collection methodology for the NSCSP in 2023–24, which has contributed to notable changes in the results compared to previous years. Survey results are now collected through a combination of phone and online methods, which has contributed to changes in the results compared to previous years.

Source: Victoria Police, the National Survey of Community Satisfaction with Policing and the Crime Statistics Agency

Key:

✔ Performance target achieved or exceeded – performance greater than target, either within 5 per cent or exceeding 5 per cent variance.
◯ Performance target not achieved – performance less than target by less than 5 per cent (or $50 million for cost measures only) variance.
■ Performance target not achieved – performance less than target by more than 5 per cent (or $50 million for cost measures only) variance.

Timelines

Performance
measures
Unit of measure2024–25 actual2024–25 targetPerformance variation (%)Result
Proportion of crimes against the person resolved within 30 daysPer cent35.945.0–20.2
The actual is lower than the target due to the increase in overall crime rates and workforce availability challenges impacting investigation capacity and clearance rates.
Proportion of property and deception offences resolved within 30 daysPer cent18.525.0–26.0
The actual is lower than the target due to the increase in overall crime rates and workforce availability challenges impacting investigation capacity and clearance rates.

Source: Victoria Police, the National Survey of Community Satisfaction with Policing and the Crime Statistics Agency

Key:

✔ Performance target achieved or exceeded – performance greater than target, either within 5 per cent or exceeding 5 per cent variance.
◯ Performance target not achieved – performance less than target by less than 5 per cent (or $50 million for cost measures only) variance.
■ Performance target not achieved – performance less than target by more than 5 per cent (or $50 million for cost measures only) variance.

Cost

Performance
measures
Unit of measure2024–25 actual2024–25 targetPerformance variation (%)Result
Total output cost$ million4609.44499.32.4
The actual is higher than the target due to additional resources provided to support Victoria Police operations, to increase policing capacity to meet current and future demand and provide high visibility and proactive policing in the community.

Source: Victoria Police, the National Survey of Community Satisfaction with Policing and the Crime Statistics Agency

Key:

✔ Performance target achieved or exceeded – performance greater than target, either within 5 per cent or exceeding 5 per cent variance.
◯ Performance target not achieved – performance less than target by less than 5 per cent (or $50 million for cost measures only) variance.
■ Performance target not achieved – performance less than target by more than 5 per cent (or $50 million for cost measures only) variance.

Road safety

In 2003, Victoria Police and other road safety government agencies adopted the internationally recognised Safe System approach to understand the interaction between road-use elements, to help develop effective countermeasures and to mitigate road trauma.

As part of the Safe System approach to road safety, Road Policing Command plays a critical role with a commitment to specific and general deterrence through highly visible and sustained enforcement. Holidays continue to be high-risk periods on Victorian roads.

Throughout 2024–25, we conducted several state-wide operations to minimise road trauma risks.

Overview

The Victorian Government considers the net result from transactions to be the most appropriate measure of financial management directly attributable to government policy.

This measure excludes ‘other economic flows’ reported within the Comprehensive Operating Statement, as other economic flows are impacts outside the control of Victoria Police (such as revaluations of assets and liabilities arising from changes in market prices and other changes in the volume of assets).

Income from government

Cash flows

Balance sheet

Capital projects/asset investment programs

Victoria Police and its related portfolio entities manage a range of capital projects to deliver services for government.

Information on the new and existing capital projects for departments and the broader Victorian public sector is contained in the most recent budget which is available on the DTF website.

During the financial year, there were no capital projects completed that individually met the total estimated investment project completion disclosure threshold of $10 million.

Victoria Police Annual Report 2024–25: Year in review

In 2024–25, Victoria Police focused on addressing youth crime, family violence, and cyber security threats, supported a health-led response to public drunkenness, implemented the Road Safety Strategy and continued responding to critical incidents and emerging threats across Victoria

  • Victoria Police Annual Report 2024 – 25 - Information Sharing Automation Project icon

    Information Sharing Automation Project

    During 2024–25, Victoria Police produced 9782 FVISS/CISS reports compared with 8987 in 2023–24.

  • Expanded Field Interview project

    As at June 2025, 798 interviews have been completed using Expanded Field Interview, freeing up 3990 frontline hours, averting 1596 custody hours, and avoiding 2394 police contacts.

  • Expanding Roadside Drug Testing locations

    The number of Roadside Drug Testing locations was expanded from 72 to 141, with a focus on regional areas.

  • Safer Exchange Site program

    During its first week, the program generated over 2.2 million impressions and nearly 400,000 engagements across social media platforms.

  • Aboriginal Cultural Awareness Training

    As at 30 June 2025, 94 per cent of police officers, PSOs and PCOs (17,120) had completed the training.

  • Cryptocurrency Capability Uplift Program

    Delivered to 527 frontline members.

  • Victorian Fixated Threat Assessment Centre

    70 per cent of clients showing a reduced level of concern as a result of interventions by the program.

Keeping You Safe: Victoria Police Strategy 2023­­­­­–2028

The role of Victoria Police is to serve the Victorian community and uphold the law to promote a safe, secure, and orderly society. The Keeping You Safe: Victoria Police Strategy 2023–2028 sets our direction and reflects our core purpose — to keep all Victorians safe.

We deliver this through:

  • Policing — highly visible and responsive policing
  • People — skilled people, ready and able to respond
  • Partnerships — strong partnerships across community, government, and business.

All our people play a part in working towards our vision to deliver positive outcomes for the Victorian community and to keep everyone safe every day.

2024–25 Victoria Police Corporate Plan

The 2024–25 Victoria Police Corporate Plan sits under the Keeping You Safe: Victoria Police Strategy 2023–2028, and outlines priority initiatives that form part of our plan to achieving our vision for a safer Victoria.

Our corporate plan is aligned to the medium-term planning requirement set out in the Resource Management Framework, published by the Department of Treasury and Finance.

The corporate plan forms part of an integrated organisational planning framework which coordinates focus across the organisation.

It is refreshed every year to reflect changes in organisational priorities, government objectives and community safety needs.

Policing

Policing: Initiatives and projects.

Initiative/projectUpdate (as at 30 June 2025)

Rostering Reform Project

Transform Victoria Police’s service delivery and operating model.

An organisation-wide rostering policy is being developed. A desktop trial to compare alternative roster patterns to real-life rostering practices is currently underway. The project aims to improve member wellbeing and service delivery.

Redevelopment of the Staff Allocation Model (SAM) continued. After completing the redevelopment of the Regional Operations Module (ROM), consultations were conducted across the state to redevelop the modelling for specialist work units.

A concept model of a Divisional Operations Centre was developed and is currently being considered for trial.

Enterprise Rostering Project

Plan and deliver an integrated, organisation-wide rostering and time sheet solution.

Procurement has progressed to contract negotiations with a supplier to implement and support an automated rostering system.

Oracle Fusion Cloud Project

Plan and deliver a suite of finance and procurement systems, including Oracle Cloud Financials.

Detailed design activities are currently underway. This includes the scoping of a future state finance and procurement operating model. The project is on track to start being built in 2025–26.

Electronic Document and Records Management System Project

Plan and deliver an organisation-wide electronic document and records management solution supported by an enterprise-wide service management solution.

The procurement of an electronic document and records management solution has been finalised. Records365 is being implemented in 2025.

Electronic Penalty Infringement Notices (ePINS) solution

Plan and deliver an ePINS solution to replace manual paper-based processes for capturing infringement information.

As at May 2025, the ePINs solution was fully deployed and operational across Victoria Police.

Policing: Key achievements in 2024–25

Safer exchange site program

In October 2024, the Safer Exchange Program was launched at selected police stations across Victoria.

The initiative provides designated safe spaces on police premises for members of the community to conduct physical transactions for online purchases and sales.

By offering a secure environment for these exchanges, the program aims to reduce opportunistic theft and related crimes. The feedback and responses from our social media community was positive.

During its first week, the program generated over 2.2 million impressions and nearly 400,000 engagements across social media platforms.

Content promoting the program recorded more than 3.5 million impressions and over 460,000 engagements across Victoria Police corporate and Eyewatch channels.

Information Sharing Automation Project

The Information Sharing Automation project which allows better integration with Salesforce and Victoria Police systems was completed in 2024.

The project improves the efficiency of Victoria Police’s functions under the Family Violence and Child Information Sharing Schemes (FVISS and CISS) to help in Multi-Agency Risk Assessment and Management (MARAM).

This project improved the ability to provide timely and critical risk-relevant information about the safety and wellbeing of vulnerable individuals to more than 6000 prescribed agencies. This includes specialist family violence services, hospitals, drug and alcohol rehabilitation and various educational and health services.

During the 2024–25 financial year, Victoria Police produced 9782 FVISS/CISS reports compared with 8987 in the 2023–24 financial year.

Axon’s auto-transcription tool

After a successful trial, the Axon automated transcription tool was rolled out to frontline members in April 2025.

The tool significantly improves Victoria Police’s transcription processes. Previously, members relied on external providers to manually transcribe. Now, users can now instantly generate transcripts for records of interview, prison calls, Triple Zero calls and body worn camera footage.

This transition has reduced stenography requests by 80 per cent and has streamlined administrative workflows.

Expanded Field Interview project

In December 2024, the Expanded Field Interview project trial, which uses body worn cameras to conduct and record in-field interviews, was launched. The project has shown significant operational and strategic benefits and transformed how minor indictable offences are managed.

It allows police officers to conduct interviews in the field using body-worn cameras.

The average processing time for indictable offences has decreased from three-and-a-half hours to 30 minutes, reducing time in police custody and freeing up officers for other frontline duties.

As at June 2025, 798 interviews have been completed using Expanded Field Interview, freeing up 3990 frontline hours, averting 1596 custody hours, and avoiding 2394 police contacts.

These outcomes reflect a scalable and sustainable shift in practice that enhances efficiency, reduces demand on station resources and supports a more responsive and community-focused policing model.

Online reporting unit

In May 2025, Victoria Police completed updates to the Police Assistance Line and Online Reporting service to improve functionality and user experience of the online platform first launched in 2019.

The 2025 updates include user-friendly changes to reporting forms and expanding the range of reportable incidents to include theft of a motor vehicle and burglary online – bringing the total number of reportable crime types and events to eight.

Streamlining State Police Search and Rescue Coordination Centre Services

During 2024–25, Victorian Police completed essential upgrades to technology and equipment at the State Police Search and Rescue Coordination Centre to integrate information technology and communication systems with other emergency service agencies and volunteer organisations.

The upgrade improves situational awareness and streamlines resource coordination.

This coordination is critical to provide a unified and efficient response framework and reinforces the State Police Search and Rescue Coordination Centre’s vital role in supporting search and rescue missions throughout Victoria.

Completion of the new Benalla Police Station

The new Benalla Police Station was completed in February 2025 and officially opened on 11 April 2025.

The new station features an Incident Police Operations Centre to improve the region’s capacity to respond to major incidents. The station also has dedicated vehicle and property storage.

A memorial garden will also be established on site to honour Victoria Police members who have lost their lives while serving the Benalla community.

Sustaining and improving our critical technology infrastructure

The Critical Information and Communications Technology (ICT) Asset Refresh program upgrades and replaces Victoria Police’s ICT assets.

The program aims to keep ICT assets up-to-date, operational, and fit-for-purpose. This ensures the latest digital capabilities are available to Victoria Police, which enhances member and community safety.

In 2024–25 the Critical ICT Asset Refresh program delivered a range of projects, including:

  • deployed refreshed computers and monitors to police stations
  • improved network reliability and security at police stations
  • uplifted the audio-visual hardware at the Police Academy and Victoria Police Centre
  • enhanced the Air Wing’s live-video feed
  • redesigned the data centre network to enhance availability and security
  • migrated key software applications to modern data centre infrastructure
  • uplifted core frontline policing applications to improve stability and supportability.

Family Violence, Sexual Offences and Child Abuse Strategy 2024–2029

In December 2024, Victoria Police launched the Safe from Harm: Victoria Police Strategy for Family Violence, Sexual Offences and Child Abuse 2024–2029.

The strategy is underpinned by a new Family Violence, Sexual Offences and Child Abuse Outcomes Framework which enables Victoria Police to measure the quality of police responses.

The strategy outlines Victoria Police’s direction to consistently deliver high-quality responses to family violence, sexual offences, and child abuse. The sector-wide approach is structured around four domains: victim survivors, perpetrators, children and young people and our people.

Key initiatives that will be progressed under the strategy include:

  • strengthening police identification of the predominant aggressor to reduce misidentification
  • improving identification and risk management of high-risk family violence offenders
  • delivering a statewide model to respond to stalking
  • centralising the triage and assessment of incoming child abuse report notifications.

Victoria Police Road Safety Strategy

The Victoria Police Road Safety Strategy was launched in December 2024 and will operate until June 2028.

The vision for the strategy is “everyone should be safe, and feel safe, on our roads” and builds on previous efforts with a simplified and targeted approach.

The strategy is based on emerging research and focuses on simplifying our approach to deliver a highly-visible policing presence on Victorian roads. It also aims to reduce trauma by using the preventative effect of general deterrence.

People

People: Initiatives and projects.

Initiative/projectUpdate (as at 30 June 2025)

Infrastructure projects

Modernise police facilities through our infrastructure program of works.

The Benalla Police Station was completed in February 2025.

Construction has started in:

  • South Melbourne
  • Clyde North
  • Narre Warren
  • Point Cook

A major refurbishment of the Narre Warren Police Station and replacement of the South Melbourne police station are also both on track for opening in February and October 2026 respectively.

The Narre Warren Police Station is currently closed, with operations temporarily relocated to a purpose-built facility while construction is underway.

There has been significant progress on the construction of new police stations in Clyde North and Point Cook, with planned station openings late 2025 and late 2026 respectively.

The Rochester Police Station has been completed with the installation of high-quality demountable buildings.

Conducted energy devices

Rollout of conducted energy devices (CEDs) to every frontline police officer and PSO.

Training and CED deployment started in late 2023. Regional Victoria, specialist units and the Dandenong and Springvale metropolitan Melbourne pilot sites were completed in September 2024.

The program rollout to the remainder of metropolitan Melbourne started in December 2024.

As at 30 June 2025, 6817 police officers and PSOs have received CED training, 4854 CEDs have been deployed and 125 police stations have had CED-related building upgrade works completed. The program is continuing to be rolled out, with full implementation expected by the end of 2026.

People: Key achievements in 2024–25

Peer support dog pilot

In August 2024, a 12-month peer support dog program was launched in North West Metro Region.

The initiative is the second of its kind within Australian emergency service agencies and was modelled on the highly successful peer support dog program at Ambulance Victoria.

The program aims to have a positive impact on employee mental health.

The program has peer support dogs teamed with peer support-qualified police members, providing general welfare support, advice and referrals in workplaces and stations, as well as support at critical incident debriefs, and has resulted in impactful outcomes to date.

The program provides invaluable wellbeing support to employees by creating information opportunity for connection with employees who might not otherwise engage with the available wellbeing support and intervention.

Layered System of Dress

In July 2024, Victoria Police introduced the Layered System of Dress strategy for police officers and protective service officers.

The strategy ensures frontline members can be deployed where needed with uniform that is fit-for-purpose in a rapidly changing policing environment.

As part of this strategy, several uniform items were upgraded or replaced to improve functionality, comfort and protection, including equipping our members with suitable layering options to stay warm and dry in varying conditions.

The tactical trousers were improved, the standard issue raincoat replaced, and new garments, including a wet weather jacket, introduced.

Aboriginal and Torres Strait Islander mentoring program

Victoria Police worked with the Victorian Public Sector Commission’s Aboriginal Employment Unit and selected provider, Murri Matters, to develop and pilot a tailored Aboriginal and Torres Strait Islander mentoring program.

The pilot session was held in July 2024 and involved 10 Victoria Police Aboriginal and Torres Strait Islander employees.

Child Abuse Report Triage Team

In early 2025, the Child Abuse Report Triage Team (CARTT) pilot was launched in Gippsland and central Victoria to trial a centralised triage process.

The CARTT initially triages Child Protection notification reports to allow regional Sexual Offences and Child Abuse Investigation Team (SOCIT) detectives to spend more time on investigations. In April 2025, the pilot was expanded to include all regional SOCITs.

The initial benefits included:

  • returned SOCIT members from intake duties to core investigative functions
  • established best-practice for consistent intake assessment and triage
  • strengthened inter-agency protocols and relationships with the Department of Families, Fairness and Housing report-takers through shared learnings, ongoing collaboration and continuous improvement.

Expanding Roadside Drug Testing locations

In 2024–25, as part of our ongoing State-wide commitment to reducing the harm caused by illicit drug-driving on Victorian roads, Victoria Police significantly increased the number of police members trained and equipped to conduct Roadside Drug Testing.

The number of Roadside Drug Testing locations was expanded from 72 to 141, particularly across regional areas.

Cryptocurrency Capability Uplift Program

Victoria Police has developed an open-source cryptocurrency tracing and investigation program that has so far been delivered to 527 frontline members.

The success of the training program secured a grant from the National Cybercrime Capability Fund to develop and deliver a “Train the Trainer” capability uplift program for all Australian police and partner agencies.

The five-day course has been delivered to 78 members across Australia. The program equips participants with the knowledge and training material to deliver the one-day Victoria Police course to the broader workforce.

This program of work has built capability across the national law enforcement framework and will assist in the investigation of serious crimes across borders and jurisdictions.

Partnerships

Partnerships: Initiatives and projects.

Initiative/projectUpdate (as at 30 June 2025)

Aboriginal Youth Cautioning Program (AYCP)

Expand the AYCP to minimise the contact of young Aboriginal people have with the criminal justice system.

Since 1 July 2024, the AYCP has expanded to sites in Barwon South West, Wimmera, Geelong and the Mornington Peninsula.

The AYCP now provides access to community support panels across 59 local government areas (LGAs). This includes 28 LGAs established as primary AYCP sites, which support a further 34 surrounding local government areas. These surrounding LGAs typically closely border primary sites or have a significantly smaller population of Aboriginal people living in the area.

Five Aboriginal Youth Cautioning Support Officer (AYCSO) positions have been established to support the ongoing expansion of the AYCP. Each of the four police regions has been allocated a dedicated AYCSO position, which will be supported by one centralised AYCSO overseeing the program.

Mental health response

Support a health-led response to mental health crisis with reduced police involvement.

Victoria Police continued to work with the Department of Health and other partners to complete our implementation of Mental Health and Wellbeing Act 2022 related reforms.

Youth Crime Prevention and Early Intervention Program (YCPEIP)

Recruit and deploy youth crime coordinators in the regions and a centrally-based program manager, through the YCPEIP

In 2024–25, the pilot projects concluded, with efforts focused on consolidating partnerships with community organisations and refining delivery models. Final-year data was collected to assess program outcomes, including participant engagement rates, offence frequency changes, and qualitative feedback from stakeholders. Work started to identify funding pathways and operational models to sustain successful interventions beyond the pilot.

Consultants Allen + Clarke completed the independent program evaluation in February 2025, providing 14 recommendations to strengthen and embed the YCPEIP. These findings will inform ongoing Victoria Police youth crime prevention strategies and contribute to broader government discussions on youth justice and community safety.

As part of the 2024–25 State Budget, the YCPEIP received funding to expand the program to two Police Service Areas (PSAs) located within each of the four police regions (total of 8 PSAs). In May 2025, a program manager was appointed to oversee implementation, including the recruitment of youth crime coordinators across Victoria in the future.

Embedded Youth Outreach Program (EYOP)

Continue to provide a targeted joint response to high-risk young people in areas of high need through the provision of the EYOP.

Victoria Police with Youth Support and Advocacy Services and Anglicare Victoria work together under EYOP to provide a targeted joint response ensuring the best possible outcome for reducing the appearance of high-risk young people in Victoria’s criminal justice system.

In 2024–25 Victoria Police continued to deliver the EYOP, which is now operating from Caroline Springs, Dandenong, Shepparton and Werribee stations.

Two new expanded EYOP sites—Caroline Springs, serving the Brimbank and Melton local government areas, and Shepparton, serving the Greater Shepparton local government area—became fully operational in July 2024.

Swinburne University continued to evaluate the benefits of the EYOP, providing the 2022–23 evaluation report in August 2024.

Drug Court

Support regional therapeutic Drug Court programs.

Victoria Police continues to deliver prosecution services to regional Drug Courts in Ballarat and Shepparton. The service facilitates referrals to the Drug Courts by screening potential participants for suitability to engage in case conferences. It also monitors and reviews Drug Court participants against their Drug and Alcohol Treatment Order treatment and recovery goals.

Children’s Court

Continue engagement with the Children’s Court Weekend Online Remand Court (WORC).

Victoria Police continues to provide police prosecutor services to the WORC. The WORC operates from 1pm to 9pm every Saturday and Sunday and public holidays, except Christmas Day. Rostering of WORC is monitored weekly and based on applications that may require help from the Bail and Remand Court.

Partnerships: Key achievements in 2024–25

Operation Bastion

From 11 to 13 September 2024, the Melbourne Convention and Exhibition Centre hosted the international land defence exposition, Land Forces 2024.

The event attracted more than 20,000 attendees and more than 150 delegations from 30 countries.

Land Forces was a highly complex logistical and security undertaking. Victoria Police led the coordination of security activities to ensure the safety of attendees, and the maintenance of public order and community safety.

Victoria Police was supported by the Australian Federal Police and specialist units from interstate. Known as Operation Bastion, nearly 1800 police officers were deployed daily to secure Land Forces venues and protect attendees.

2025 Music Festival Forum

On 24 June 2025, Victoria Police co-hosted the 2025 Music Festival Forum with the Australian Festival Association.

An initiative under the Victoria Police Drug Strategy 2020–2025, the purpose of forum was to address key issues impacting festival safety and operations.

More than 150 attended the forum, online and in person, from Victoria Police, music industry leaders and regulatory agencies. The event included:

  • a music festival case study from Laneway Festival’s General Manager
  • an overview of the Victorian Pill Testing Implementation Trial from Department of Health
  • The Loop, information on liquor licensing processes and obligations from Liquor Control Victoria and the Melbourne Cricket Ground
  • an update on relevant regulations and permits from the Victorian Building Authority and the Department of Transport and Planning.

Special Operation AVALITE

In December 2024, Special Operation AVALITE was established as a joint agency operation by the Australian Federal Police (AFP) and Australian Security Intelligence Organisation (ASIO).

The joint agency initiative was formed to respond to and investigate matters of antisemitism in the Australian community.

Since the formation of Operation AVALITE, the Victoria Police Counter Terrorism Command Security Investigation Unit has worked collaboratively with Operation AVALITE to identify and respond to offences, and prosecute offenders to ensure the safety of the Victorian community and further support national security interests.

Victorian Fixated Threat Assessment Centre

The Victorian Fixated Threat Assessment Centre (VFTAC) is a partnership between Victoria Police and the Victorian Institute of Forensic Mental Health.

VFTAC operates as a co-located work unit that receives referrals from policing, mental health agencies, courts, and the prison system.

The centre is supported by investigators, mental health clinicians, intelligence practitioners and psychiatrists. The centre also manages individuals fixated on Victorian senior public office holders.

Co-operation with other centres interstate and in New Zealand occurs and is governed through a Community of Practice.

An independent review in 2024–25 validated the success of the program’s preventative approach.

The review found the centre has strengthened its capacity to address fixated and grievance-fuelled violence, with 70 per cent of clients showing a reduced level of concern after interventions by the program.

International Conference for Sex Offender Registries

In November 2024, Victoria Police hosted the International Conference for Sex Offender Registries which welcomed more than 70 participants from 28 law enforcement jurisdictions around the world.

The conference focused on the theme of capability-building, featuring presentations and workshops aimed at sharing best practice through case studies and project work.

The event highlighted the need for ongoing and meaningful collaboration between jurisdictions to ensure the protection and safety of the most vulnerable members of society.

National Criminal Intelligence System

The National Criminal Intelligence System (NCIS) is a joint project between Australian police agencies, the Australian Criminal Intelligence Commission, and the Department of Home Affairs.

The NCIS project connects data from Australian law enforcement agencies and provides secure access to a national view of policing information and criminal intelligence, resulting in better frontline policing operations.

Throughout 2024–25, Victoria Police continued to work with NCIS partner agencies to uplift this key national policing system and was one of the first jurisdictions to supply data to the NCIS from our information systems.

Access to the national data enhances frontline policing effectiveness.

Our frontline police members can access NCIS data through the Mobile Technology (IRIS) devices, enabling real-time identification of interstate offenders and persons of interest, supporting both officer safety and improved decision making.

New mental health treatment partnership

In June 2025, Victoria Police launched the Victoria Police Clinical Pathways, a new partnership with the St John of God Hospital in Berwick, which facilitates access to multidisciplinary teams and service offerings to suit Victoria Police employees.

The hospital’s Langmore Centre offers in-patient and day patient mental health services, for eligible current and retired members of the emergency services and armed forces within a dedicated mental health unit.

The model of care is having exceptional clinical outcomes, with in-patient feedback exceeding expectations during the first three-months of operations.

The dedicated trauma unit at the Langmore Centre offers a range of evidence-based treatments, available to clients in a private unit for first responders suffering from post-traumatic stress disorder and psychological injury. Treatments are delivered by a team of experienced clinicians who have received training in emergency services and defence culture.

Shepparton Multidisciplinary Centre Launch

In March 2025, a new Multidisciplinary Centre for victims of sexual offences, child abuse and family violence was opened in Shepparton.

More than 20 detectives from Victoria Police’s SOCIT and Family Violence Investigation Units work at the new facility.

Shepparton Multidisciplinary Centre is the eighth of its kind across the state with others based in Mildura, Seaford, Geelong, Dandenong, Bendigo, Morwell and Wyndham.

The Multidisciplinary Centres are a joint initiative involving government and community-based services, designed to ensure victim-survivors receive integrated, trauma informed support.

Specialist police work at the centres alongside child protection practitioners, sexual assault counsellor advocates and community health nurses. The co-location of services allows for better collaboration, information sharing and more efficient service delivery.

Intensive Case Management List

On 5 May 2025, the Intensive Case Management List six-month pilot commenced.

A partnership between Victoria Police and the Melbourne Magistrates’ Court, the Intensive Case Management List is an additional court process designed to manage matters more than 18-months old and/or those involving five or more briefs of evidence against a single accused.

These matters are case-managed by a magistrate to support timely justice outcomes and help reduce the backlog in the court system.

In its most successful week, 40 per cent of all matters heard were finalised, this was the highest result of any court in Victoria.

Victoria Police Annual Report 2024–25: Aboriginal-focused initiatives and outcomes

The Chief Commissioner’s commitment to the Yoorrook Justice Commission that real change would take place in Victoria Police in its dealings with the Victoria Aboriginal community continued in 2024–25. This chapter reports on these actions, initiatives and outcomes.

Victoria Police First Peoples Committee

The Victoria Police First Peoples Committee oversees the implementation and delivery of actions in the Chief Commissioner’s Statement of Commitment.

The First Peoples Committee is made up of senior leaders who have responsibility for Statement of Commitment actions.

The committee is co-chaired by a Senior Aboriginal Community Representative and the Deputy Commissioner, Capability.

As at 30 June 2025, 64 of the 79 actions had been delivered by the Committee, including:

  • improving the transparency of policing outcomes affecting First Peoples including enabling increased understanding of risks and impacts of laws and reforms (Actions 5, 6, 9, 11, 12, 15, 16, 20)
  • completing a review of the methodology and output of Victoria Police’s predictive tools to ensure they are free from bias (Action 7)
  • improving, and formalising with the Coroners Court of Victoria, the process for delivery of the Victoria Police apology to families affected by Victoria Police’s actions or inactions during an investigation into the passing of Aboriginal community members (Action 18)
  • completing an audit of the implementation status of all Aboriginal-related recommendations directed to Victoria Police by external reviews and inquiries since 1991 (Action 59)
  • reviewing all 332 policies in the Victoria Police Manual for disproportionate impact on Aboriginal people with consideration underway of 49 recommendations impacting 39 policies (Action 75).

Victoria Police has committed to seeking acquittal from the committee for all actions in the Statement of Commitment by 31 December 2025.

Aboriginal Community Liaison Officers

The Aboriginal Community Liaison Officer (ACLO) program was established to address recommendation 231 of the 1991 Royal Commission into Aboriginal Deaths in Custody -’That different jurisdictions pursue their chosen initiatives for improving relations between police and Aboriginal people in the form of police aides, police liaison officers and in other ways.’

ACLOs are Victorian Public Service (VPS) employees whose role is to foster trust, understanding and respect between Victoria Police and the Aboriginal community.

They do this by consulting with the community, providing advice to senior police on local Aboriginal issues, and encouraging Aboriginal communities to engage with police to resolve issues.

ACLOs assist with delivering Victoria Police Aboriginal programs including the Aboriginal Youth Cautioning Program, Aboriginal Community Justice Panels, Police and Aboriginal Community Protocols Against Family Violence, and Aboriginal Cultural Awareness Training.

As at 30 June 2025, there were 17 ACLO positions in regional and metropolitan Victoria.

Senior Aboriginal Programs Coordinator

The Police Aboriginal Liaison Officer (PALO) Program was implemented to address Recommendation 231 of the Royal Commission into Aboriginal Deaths in Custody, to strengthen relationships and facilitate communication between Victoria Police and Aboriginal people across the State.

PALOs are police who are considered to have extensive knowledge and expertise in community networking, community development, and liaison, which is the basis for their work with police and communities.

As at 30 June 2025 there were 275 PALOs across Victoria.

A PALO forum was held on 29 November 2024. The forum is the first in a series of communities of practice.

In 2025, Victoria Police recruited a Senior Aboriginal Programs Coordinator to support the ACLO and the PALO networks.

Aboriginal Youth Cautioning Program

Since 2020, the Aboriginal Youth Cautioning Program (AYCP) has given Aboriginal children aged 10–17 years the option to access support from Aboriginal community representatives after receiving a caution from police.

The AYCP is consent-based and aims to reduce offending by addressing factors underlying problem behaviours.

In 2025, the AYCP consists of primary sites located in 25 local government areas supported by additional sites in 34 surrounding local government areas.

Victoria Police engaged Victorian Aboriginal consultancy, Karabena Consulting Trust, to review the AYCP and identify opportunities for improvement. The completed evaluation report provides feedback that will enhance the effectiveness of the AYCP.

Police and Aboriginal Community Protocols Against Family Violence

In accordance with the Dhelk Dja Safe Our Way – Strong Culture, Strong Peoples, Strong Families Agreement 2018–2028, Victoria Police participates in Aboriginal-led initiatives and actions to ensure that Aboriginal people, families and communities are stronger, safer, thriving and free from family violence.

Current organisational commitments are documented in the second Dhelk Dja Action Plan 2023–2025 and are complemented by the Chief Commissioner’s Statement of Commitment.

One of our key strategies to address family violence in Aboriginal communities is the Police and Aboriginal Community Protocols Against Family Violence. The protocols are an agreement between local Aboriginal communities and Victoria Police that document the local police response to family violence where a person identifies as Aboriginal.

The protocols are now established state-wide across 17 localised partnerships between Aboriginal communities, Dhelk Dja representatives and Victoria Police.

These protocols provide an ongoing mechanism for the delivery of localised Aboriginal-led initiatives and actions in accordance with the second Dhelk Dja Action Plan and Action 54 of the Statement of Commitment.

Aboriginal Cultural Awareness Training

Aboriginal Cultural Awareness Training (ACAT) highlights the importance of working in partnership with Aboriginal communities using self-determination principles to develop culturally competent policing responses.

ACAT aims to improve Victoria Police employees’ awareness and understanding of Aboriginal Victorian peoples, culture, history and contemporary issues, and how these continue to impact the circumstances of Aboriginal people today. The training encourages employees to reflect on and challenge existing beliefs, biases and assumptions about Aboriginal Victorians.

ACAT was endorsed by the Aboriginal Justice Caucus in May 2022 and is mandatory for police officers, protective services officers (PSOs) and police custody officers (PCOs). Since then, Victoria Police have extended this program to include VPS employees as well.

As at 30 June 2025, 17,120 police officers, PSOs and PCOs (94 per cent) had completed the training.

Victoria Police has begun preparing an ACAT refresher package, engaging Neenann partnership in April 2025 to review ACAT and develop a new package.

A Steering Committee established to oversee the project held its first meeting on 5 June 2025. The Steering Committee membership includes Aboriginal Justice Caucus representatives.

Complaint classifications

ClassificationDefinitionComplaint identity

2024–25

2023–24

2022–23

Management Intervention Model and Local Management ResolutionAllegations of minor nature regarding service delivery, performance management or professional conduct.Aboriginal

7

0

3

Non-Aboriginal

298

342

518

Total

305

342

521

Misconduct– minor/serious/corruptionMisconduct under section 166, of the Victoria Police Act 2013 and section 4 of the Public Administration Act 2004Aboriginal

9

5

3

Non-Aboriginal

809

925

1139

Total

818

930

1142

Complaints registered as incidents and resolved immediatelyResolved in the first instance by the Police Conduct Unit, Professional Standards Command and no further formal investigation required.Aboriginal

49

3

0

Non-Aboriginal

635

330

327

Total

684

333

327

TotalAboriginal

65

8

6

Non-Aboriginal

1742

1597

1984

Total

1807

1605

1990

Notes:

Incidents are complaint reports received by the Police Conduct Unit that are assessed to be minor and can be resolved immediately. These are recorded as an incident only.

Percentages have been rounded to simplify the data shown.

Complaint allegations by category and determination per financial year finalised

Complaint allegations made by Aboriginal people

2024-252023-242022-23
CategoryDeterminationCount%Count%Count%
Case to answerEstablished1928.839.4422.2
Lesser deficiency found000000
Sub total1928.839.4422.2
No case to answerFalse report000000
For intelligence purposes only000000
Member exonerated1522.71753.1422.2
No complaint0000211.1
Not established3045.5412.5844.4
Unable to determine23.0618.800
Unfounded000000
Withdrawn000000
Sub total4771.22784.41477.8
OtherConciliated000000
Not finalised000000
Not proceeded with000000
Sub total000000
Other (local management actions)Not resolved000000
Resolved000000
Sub total000000
Other (oversight matters)No complaint (oversight)0026.300
Oversight completed000000
Sub total0026.300
Total661003210018100

Complaint allegations made by non-Aboriginal people

2024-252023-242022-23
CategoryDeterminationCount%Count%Count%
Case to answerEstablished111739.3130228.4133228.5
Lesser deficiency found0020.0470.2
Sub total111739.3130428.5133928.6
No case to answerFalse report000000
For intelligence purposes only70.310.02120.3
Member exonerated50517.8115525.273615.7
No complaint220.8410.92896.2
Not established77527.2130628.596820.7
Unable to determine1866.53708.13116.7
Unfounded0080.23036.5
Withdrawn60.230.1240.5
Sub total150152.8288463.0264356.5
OtherConciliated000000
Not finalised0050.150.1
Not proceeded with10.04150.31002.1
Sub total10.04200.41052.2
Other (local management actions)Not resolved0000691.5
Resolved0020.041984.2
Sub total0020.042675.7
Other (oversight matters)No complaint (oversight)000070.15
Oversight completed2267.93678.03196.8
Sub total2267.93678.03267.0
Total284510045771004680100

Total complaint allegations (aggregated)

2024-252023-242022-23
CategoryDeterminationCount%Count%Count%
Case to answerEstablished113639.0130528.3133628.4
Lesser deficiency found0020.0470.15
Sub total113639.0130728.4134328.6
No case to answerFalse report000000
For intelligence purposes only70.210.02120.3
Member exonerated52017.9117225.474015.8
No complaint220.8410.92916.2
Not established80527.7131028.497620.8
Unable to determine1886.53768.23116.6
Unfounded0080.23036.5
Withdrawn60.230.1240.5
Sub total154853.2291163.2265756.6
OtherConciliated000000
Not finalised0050.150.1
Not proceeded with10.03150.31002.1
Sub total10.03200.41052.2
Other (local management actions)Not resolved0020.041984.2
Resolved0000691.5
Sub total0020.042675.7
Other (oversight matters)No complaint (oversight)000070.15
Oversight completed2267.83698.03196.8
Sub total2267.83698.03266.9
Grand total291110046091004698100

Notes:

Totals may not add up due to rounding.

A complaint may consist of one or more allegations against one or more employees. The figures in this table reflect the determination for each allegation not the outcome of a single complaint.

Figures in the table represent all allegations determined (finalised) by financial year and may include complaints lodged in previous financial years.

Data provided for earlier financial years may vary from that previously published due to quality control processes that include capturing historical information.

Percentages have been rounding to simplify the data shown.

Complaint allegations made by Aboriginal people

Recommendations2024-252023-242022-23
Count%Count%Count%
Admonishment

0

0

0

0

0

0

Criminal charges

0

0

0

0

0

0

Discipline charges

0

0

0

0

0

0

Management actions

17

25.8

3

9.4

3

16.7

No data recorded

0

0

0

0

0

0

No action

49

74.2

29

90.6

15

83.3

Resigned/retired

0

0

0

0

0

0

Terminated

0

0

0

0

0

0

Total

66

100

32

100

18

100

Complaint allegations made by non-Aboriginal people

Recommendations2024-252023-242022-23
Count%Count%Count%
Admonishment2308.12665.82314.9
Criminal charges260.9531.2711.5
Discipline charges451.6561.2781.7
Management actions69024.385518.7100421.5
No data recorded20.0750.170.2
No action173461.0319769.9308665.9
Resigned/retired1113.91353.01924.1
Terminated70.3100.2110.2
Total284510045771004680100

Total complaint allegations (aggregated)

Recommendations2024-252023-242022-23
Count%Count%Count%
Admonishment2307.92665.82314.9
Criminal charges260.9531.2711.5
Discipline charges451.6561.2781.7
Management actions70724.385818.6100721.4
No data recorded20.0750.170.2
No action178361.3322670.0310166.0
Resigned/retired1113.81352.91924.1
Terminated70.3100.2110.2
Total291110046091004698100

Notes:

Totals may not add up due to rounding

Figures in tables represent outcome actions made against allegations determined (finalised) by financial year and may include outcome actions for complaints lodged in previous financial years.

Data provided for earlier financial years may vary from that previously published due to quality control processes that may capture historical information.

Percentages have been rounded to simplify the data shown.

Cautions

Recommendation 28 of the Yoorrook for Justice report provides that access to pre-charge cautions in the adult criminal legal system in the appropriate cases should be increased by all necessary legislation and administrative means.

This section details the reporting of cautions issued by police in accordance with Victoria Police’s commitment to progress implementation of recommendation 28(c) of the Yoorrook for Justice report.

Cautions issued by Victoria Police

Indigenous status (a)2024–252023–242022–232021–222020–21Change from 2023–24 (%)Change over 5 years (%)
Aboriginal186218641477845518–0.1259.5
Non-Aboriginal13,53912,89511,981921082825.063.5
Unknown58652547039537811.655.0

Source: Crime Statistics Agency – September 2025 release

Notes:

Caution data includes both cautions and warnings.
a) Indigenous status is derived using the status that Victoria (a) Police has most frequently recorded for that individual and may not represent the status recorded at the time of the incident.