For emergency police attendance call Triple Zero (000) for police, fire or ambulance
Please call Triple Zero (000) when an immediate response is required, to contact police while a crime is happening or if someone is in immediate danger.
People who are deaf or hearing impaired can go to the National Relay Service
Non-emergency crime incidents
Contact your local police station via phone or in person to report non-emergency crime incidents, except for crime types detailed below.
Please be aware you cannot report crime via the Victoria Police website.
Criminal activity or hoon behaviour
If you have any information regarding a crime, criminal activity, or hoon behaviour you can contact Crime Stoppers Victoria online or by calling on 1800 333 000 and confidentially report what you know.
Common types of cybercrime include attacks on computer systems (hacking), online scams or fraud, identity theft, online stalking (including cyberbullying) and illegal or prohibited online content. The Australian Cybercrime Online Reporting Network (ACORN) is a secure reporting service for cybercrime incidents that may be in breach of Australian law. Certain reports will be directed to Australian law enforcement and government agencies for further investigation.
Police behaviour or actions
The Police Conduct Unit is responsible for actioning compliments and complaints about behaviour of Victoria Police employees. This includes:
- Police Officers
- Protective Services Officers
- Protective Custody Officers
- Victorian Public Service employees
Disputing an infringement notice
Contact Fines Victoria www.online.fines.vic.gov.au
Contact your local police station
Go to: Find my local police station
Recruiting Services processes all applications to join Victoria Police as general duties police and Protective Service Officers. We provide recruiting advice and support for applicants going through the recruiting process.
To find out more about a career with Victoria Police visit Police Careers
Police record checks
To make an appointment to have your fingerprints taken, or you are wishing to check the status of a submitted record check, please contact Public Enquiry Service.
Office hours are from 8am to 4pm, Monday to Friday.
Phone: 1300 881 596
Firearms and weapons
Licensing and Regulation Division is responsible for regulating and providing information regarding firearm and weapon related queries, including licensing, forms, permits and general enquiries.
Private security industry
Licensing and Regulation Division is the regulating authority of the private security industry in Victoria and can provide information about licensing, forms, permits and general enquiries. Issues involving security guards, crowd controllers or investigators should be forwarded to this Division.
For all other enquiries, you can contact: firstname.lastname@example.org
National security and terrorism
The National Security Hotline is the single point of contact for the public to report possible signs of terrorism. It also provides information to callers on a wide range of national security matters.
Call the National Security Hotline on 1800 123 400 or visit http://www.nationalsecurity.gov.au
State security and terrorism
For information regarding state security and terrorism in Victoria, see State security and counter-terrorism
- Ambulance Victoria (AV) ambulance.vic.gov.au
- Country Fire Authority (CFA) cfa.vic.gov.au
- Department of Environment, Land, Water and Planning (DELWP) delwp.vic.gov.au
- Metropolitan Fire and Emergency Services Board (MFB) mfb.vic.gov.au
- Victoria State Emergency Service ses.vic.gov.au
- Crisis support and suicide prevention Lifeline 131 114 or lifeline.org.au
- Expert health advice Nurse-on-Call 1300 60 60 24 or health.vic.gov.au/nurseoncall
- Crisis accommodation HomeGround Services 1800 825 955 or homeground.org.au
- Men's referral service No to Violence 1300 766 491 or ntv.org.au
- Women's domestic violence crisis service Domestic Violence Victoria 1800 015 188 or dvvic.org.au
- Sexual assault crisis line Sexual Assault Crisis Line 1800 806 292 or sacl.com.au
- Relay calls National Relay Service
Reviewed 04 April 2019