Status of current applications/registrations
Last updated 26 July 2021
|Application type||Processing applications submitted|
|New private security licence/registration applications||10 May 2021|
|Private security licence/registration renewals||12 July 2021|
Please note: the application processing times outlined above are indicative only. Complex applications, or those with suitability concerns, may take longer to process. Please only email LRD if your application has exceeded the above processing times, as any other requests made within these timeframes may not be responded to.
Private security business licence applications require thorough review before approval. Due to COVID-19 restrictions, there is a significant backlog in assessing business applications. The Licensing and Regulation Division is endeavouring to clear the back log as soon as practicable and apologise for any inconvenience.
Revised phone hours
Due to operational requirements, the Licensing and Regulation customer service phone line is operating under revised hours. Our phone line can be reached from 10am-2pm Monday, Wednesday and Friday.
LRD continues to work tirelessly to recover from the impacts of our response to the Stage 4 restrictions associated with the COVID-19 pandemic and are endeavouring to have our application processing timeframes return to normal levels as soon as possible.
Please note that emails requesting processing updates and likely approval times will not be responded to if your application was received by LRD within the published processing timeframes.
Public register for register of licence, registration and permit holders
Note: all current holders of a Victorian private security individual or business licence or registration will appear on the Victoria Police public register, regardless of the documented expiry date. Sections 36 (4) and 92 (4) of the Private Security Act 2004, allow that a licence or registration, in respect of a renewal application, is deemed to continue in force, after the expiry of the licence period, until the Chief Commissioner makes a decision in relation to the application.
About private security
To learn more about private security legislation, you can access the Act . You can also view our most recent Statement of Expectations, privacy statements and compliance principles . Private security licence and registration fees can be found .
There are a number of activities and security guard sub-activities you can undertake under a private security licence or registration. Private security licence activities and their definitions are outlined below.
Private security licence activities
A security guard is a person who is employed or retained to protect, watch or guard any property by any means including:
- by patrolling the property in person
- by monitoring the property via closed circuit television (CCTV), a closed monitoring system, radio or other similar alarm device
A security guard may be licensed to perform up to six-sub activities. Each sub-activity requires training qualifications and a person may be licensed for more than one sub-activity depending on their training.
For more information on the qualification requirements for each security guard sub-activity, you can read our guide.
Security guard sub-activities are defined below:
An unarmed guard is a person who is employed or retained to protect, watch or guard any property while unarmed.
An armed guard is a person who is employed or retained to protect, watch or guard any property while being armed with a firearm.
A cash-in-transit guard is a person employed to collect, transfer and/or deliver cash or other valuables while being armed with a firearm.
Control room operator
A control room operator monitors activity – via CCTV monitors or similar means – and may be required to respond in person and/or conduct guarding duties such as patrolling. A control room is usually on site but may be off site as part of a remote-monitoring centre.
Monitoring centre operator
A monitoring centre operator is employed to work in a centre monitoring intruder alarm systems. A monitoring centre operator may be required to interpret signals from alarms transmitted to the centre and take appropriate action, or relay and receive situation reports to and from other personnel.
- Monitoring centre operators do not:
- conduct patrols
- routinely leave the monitoring centre to respond to a situation, or
- conduct, supervise or coordinate other personnel activities.
Guard with a dog
A person employed to protect, watch or guard any property may patrol with a dog. They can’t be used for any other security licence activity such as crowd control.
Note: Commercial yard dogs that are left on their own at premises as a deterrent are not regulated by Victoria Police.
It is a condition of any security guard licence endorsed for guard with dog that any dogs used for security purposes are trained to the minimum obedience level as defined by the Domestic Animals Regulations 2015.
A crowd controller is a person who is employed or retained to maintain order at any public place by doing any of the following:
- screening entry into a premises
- monitoring or controlling behaviour in a premises
- removing any person from a premises
Crowd controllers may otherwise be engaged in maintaining order in any such place, unless that person is doing nothing more than securing or:
- checking that persons allowed admission
- have paid to be admitted or;
- have invitations or passes allowing for admission.
An investigator is a person who, on behalf of another person, is employed or retained to obtain and provide information regarding the personal character or actions of any person, or regarding the character or nature of the business or occupation of any person. Alternatively an investigator may be employed to search for missing persons.
Reviewed 26 July 2021