A national police check can be required by employers, organisations and regulators in order to gain an official record of any criminal history.
The police check process may disclose certain information. If you believe that the information disclosed is incorrect, you have an opportunity to dispute it.
Information that will not be disclosed
For some types of convictions, if you do not reoffend again for a specific period, you no longer have to share the conviction. These convictions are known as ‘Spent’ and do not appear in a national police check (unless an exemption applies).
A national police check in Victoria will not show Spent Convictions, with the exception of a regulatory purpose such as a working with children screening.
In most cases, a national police check will not disclose:
- criminal charges where a court has not yet made a decision (pending charges)
- information relating to an ongoing investigation by police, and
- findings of not guilty by reason of mental impairment.
Information that will be disclosed
Disputing your criminal history information
You can dispute some or all of your criminal history information if you believe it’s incorrect.
Dispute checks submitted via post
You must provide as much additional information as possible and attach evidentiary documents (if any) to support your dispute.
You may also need to provide comparison fingerprints. This will only be requested where necessary.
No fee will be charged for taking comparison fingerprints.
You will be informed of the outcome by mail.
Dispute checks submitted online via Service Victoria
Dispute checks by interstate police
If you submitted an application via an interstate police jurisdiction, you need to lodge your dispute with them.
Please contact the relevant police jurisdiction directly.
Dispute checks by ACIC accredited bodies
The accredited body will arrange for you to complete a National Police Checking Service (NPCS) dispute form which they will lodge on your behalf.
Victoria Police is committed to maintaining the privacy of the personal information that it collects, stores, uses and discloses and adheres to strict privacy and confidentiality policies. Personal information is treated in accordance with the Privacy and Data Protection Act 2014. An individual may gain access to their information by making an application through the Victoria Police, Freedom of Information Division.
Reviewed 26 October 2023