VicPol Corporate

About the eServices Portal

The eServices Portal is a self-service platform developed by Victoria Police that will allow people to complete application forms for licences and registrations online.

The intelligent electronic forms (eForms) will assist people complete their application correctly by prompting them for information and preventing the lodging of incomplete applications.

Private Security

The Licensing and Regulation Division has removed manual application forms for all new Private Security Licence and Private Security Registrations.

Manual applications have been replaced with electronic forms available via the eServices

Firearms Licensing

The Licensing and Regulation Division has removed manual application forms for new Longarms, Handguns, Provisional, Heirloom and Junior Firearm Licences.

Manual applications have been replaced with electronic forms available via the eServices

If you are wishing to apply for any of the following categories of firearm licence, please access and complete an application through the Victoria Police eServices Portal:

  • Longarm Licence Application (Category A, B, C, D or E Longarms)
  • Handgun Licence Application (General Category Handgun or Category E Handgun)
  • Provisional General Category Handgun Licence Application
  • Junior Firearm Licence Application
  • Heirlooms Licence Application

All other firearm licence forms can downloaded via: Firearms forms and reference information

Getting started with eServices

To complete an application form you will need to create an eServices account.

Private Security Businesses: For all private security business applications, the nominated person of the body corporate, nominated person or sole trader must create an eServices account and complete the application from their account.

Requirements to create an eServices account

To create a Victoria Police Licensing eServices account, you will need a secure email address that has not previously been used to create an eServices account.

If your email address is not accepted by the eServices Portal check that you have entered it correctly and that it hasn't been used to create a previous account.

Items to have ready when completing an application

When completing your application online you have to provide details from supporting documents. You will also need to send certified copies of these documents to the Licensing and Regulation Division via post.

To make the application process easier, we suggest you have access to the following when completing your application online:

  • a secure email address for activating your eServices account and receiving notifications about your application
  • personal information including details of ID documents
  • details of relevant training including statements of results (Private Security Licence applicants only)
  • a printer

When you have completed your application online, a copy of the application will be sent to the email address you used to register for the Portal. You will need to print the completed application and return to the Licensing and Regulation Division with all supporting documents via post.

We will be unable to consider your application unless it is returned with supporting documents via post.

Submitting an application

When you have completed your application online, a copy of the application will be emailed to the address you used to register for the Portal. You will need to print the completed application and return to the Licensing and Regulation Division with all supporting documents via post.

We will be unable to consider your application unless it is returned with supporting documents via post.

Postal details

Licensing and Regulation Division
GPO Box 2807, Melbourne, VIC, 3001.

Troubleshooting the eServices Portal

The following information has been developed by the Licensing and Regulation Division to assist users experiencing technical problems with the eServices Portal.

If you are unable to resolve technical issues with the eServices Portal, please contact the Licensing and Regulation Division.

Site access

Portal management

Application management

Forms

eServices frequently asked questions

Reviewed 26 March 2019

`