VicPol Corporate

Vehicle impounds

In accordance with the Road Safety Act 1986 Victoria Police can:

  • immediately impound your vehicle for 30 days
  • impounded a vehicle up to 48 hours from time of intercept
  • serve a Notice to Surrender for a 30-day impoundment
  • apply to the court for a motor vehicle to be Impounded, further impounded, immobilised and or forfeited

based on the driver of the motor vehicle committing an impoundable offence.

We do not hold vehicles that have been impounded by the local council. For full details on impoundment, immobilisation or forfeiture of vehicles, please see the Road Safety Act (Vic) 1986.

Collecting your vehicle

  • To collect your vehicle you will need:

    • 100 points of identification
    • ASIC document (if vehicle is registered in a company name)
    • Third Party Authority form (if you are collecting the vehicle on behalf of the registered operator)
    • proof of ownership documents (if you own the vehicle but it is not registered in your name at VicRoads)

    Please ensure you have your documentation ready upon arrival in order to save you time at reception.

    You can arrange someone else to collect your vehicle by filling out the ‘Release of a Motor Vehicle to an Authorised Third Party’ form. Then nominate the person you have designated to collect the vehicle and have yourself and this person sign the document.

    The Third Party Authority form was sent to the registered operator of the vehicle within the first week of impoundment. If you require another copy you may request one via email to  impound.support@police.vic.gov.au providing your 100 points of ID as well as a Third Party Authority form. 

    Ensure the person collecting the vehicle brings in the form along with their driver’s licence or other documentation making up 100 points of identification.

    Please check your impoundment form for the storage location. If your vehicle is not collected three days after it is eligible for release, it will be transferred to the metropolitan storage facility.

    If you own the vehicle but the vehicle is not registered in your name according to VicRoads you must supply proof of ownership documentation such as:

    • transfer papers
    • receipt of purchase

    Please email this proof of ownership to impound.support@police.vic.gov.au prior to attending to collect your vehicle. This documentation will need to be reviewed and if satisfied you will then be updated as the owner and we can release the vehicle to you.

    If your vehicle is stored at 55 Raglan Street Preston, please email VISU 48 hours prior so we can assist in having your motor vehicle ready for collection at:

    visu-logistics-mgr@police.vic.gov.au using the subject line: Planned Pick up of (insert registration no) on (date) and (time). 

Identification

  • Name verified from one of the following:

    • current licence
    • expired licence not exceeding two years.

  • Name- Verified from one of the following:

    • full birth certificate(or change of name certificate)
    • citizenship certificate
    • current passport.

    *An expired passport which has not been cancelled and was current within the preceding two years.

    *Another document of identity having the same characteristics as a passport (eg.this may include some diplomatic documents and some documents issued to refugees).

  • Name verified from one of the following:

    • an international driver’s licence/gun/boat licence of any state issue
    • an identification card issued to a public service employee
    • an identification card issued to a student at a tertiary education institution
    • an identification card issued by the Commonwealth, a State or Territory as evidence of the person’s entitlements to a financial benefit
    • proof of age card/key pass/working with children
    • expired licence/ hole punched licence/passport (expiry date over two years).
  • Name and address verified from one of the following:

    • land title office records
    • a mortgage document
    • the credit reference Association of Australia (subject to the Privacy Act 1988)
  • Name verified from any other secondary identification document:

    • marriage certificate (for maiden name only)
    • records of public utility (e.g. gas, electricity, telephone account)
    • credit card statement, visa card, mastercard etc.
    • Medicare card or health care card
    • (multiple bank cards can be used, if they are from different banks).

    Name and address verified from one of the following:

    • the electoral roll compiled by the Australian Electoral Commission
    • the records of a public utility (e.g. gas, electricity, telephone etc.)
    • copy of lease or rental agreement
    • the records of another financial body of which the person is a known customer.

    Name and date of birth verified from one of the following:

    • the records of a professional or a trade association of which the person is a member (e.g. club, school, union etc.) confirming name and address
    • the records of a primary, secondary, or tertiary educational institution attended by the person within the last 10 years must confirm name and address.

Visit vehicle collection locations to collect your vehicle in order to locate the contractors contact number for your reference.

  • Please note we do not offer payment plans and require full payment upon collection of the vehicle. If you are experiencing financial difficulties, you may seek legal advice. Vehicle Impoundment Support Unit does not provide legal advice.

    Metropolitan collection

    Payment is to be made by:

    • eftpos
    • bank cheque or money order made out to Victoria Police

    We do not accept cash.

    If the motor vehicle is overdue for collection, there will be additional storage costs of $13.50 per day after the eligible release date. We do not offer payment plans and require full payment upon collection of the motor vehicle. If you are experiencing financial difficulties, you may seek legal advice.

    Regional collection

    We suggest you contact the contractor where your motor vehicle is held in order to obtain the appropriate payment methods. We do not offer payment plans and require full payment upon collection of the motor vehicle. If you are experiencing financial difficulties, you may seek legal advice. The Vehicle Impoundment Support Unit does not provide legal advice.

  • If the motor vehicle is registered to a company, we can only release the motor vehicle and/or property to the director of the company - a copy of the ASIC current company extract must be provided in order to prove who the director of the company is. If the director is unable to attend to collect the vehicle they are able to use the Third Party Authority form in conjunction with the ASIC current company extract.

  • If you claim to own the motor vehicle but the motor vehicle is not registered in your name, please email proof of ownership documents to the impound.support@police.vic.gov.au containing a reference number for your impound. To demonstrate that you are the owner, the following documents will need to be supplied:

    • a signed copy of the VicRoads application for transfer of registration
    • a sales receipt and
    • 100 points of identification.
  • You may still collect your vehicle if your vehicle is unregistered although you will need to organise a tow truck, trailer or supply a copy of your unregistered permit in order to pay and collect the vehicle.

    If you have received a defect notice whilst the vehicle is impounded, upon collection, you must follow the “conditions of use” listed on the defect.

    • Major grounded defect - please organise the vehicle to be collected by tow truck or trailer.
    • Minor defect - please follow conditions of use stipulated on the defect notice.

    If your vehicle has a major grounded defect, a VicRoads unregistered permit will not suffice, therefore a tow truck or trailer is required to collect the vehicle.

  • Personal property may only be collected by the registered operator or an authorised third party by appointment only. Please note anything fixed or bolted to the vehicle can not be collected.

    If your vehicle is stored at 55 Raglan Street Preston

    Property collection times are as follows:

    • Tuesday to Thursday between 10:00am and 3:00pm

    Please call the office on 8480 1600 to book your property appointment.

    If your vehicle is stored at a regional contractor

    Please call the contractor of where your vehicle is being stored to organise a collection time.

  • You may seek legal advice if you feel necessary. However, the Vehicle Impoundment Support Unit does not offer legal advice. If you would like to query the offence please contact the police officer who issued the impoundment notice and or surrender notice at the time of the offence.

  • If you would like to submit a damage claim please send an email to visu-damage-claims@police.vic.gov.au containing the following with your contact details:

    • written detail of said damage
    • images of said damage
    • impound reference number or motor vehicle registration. 

Surrendering your vehicle

  • If you have been issued a Notice to Surrender by a Victoria Police officer and you are unable to drop off your motor vehicle on the specified date and time, please contact the Victoria Police officer who issued you the notice.

  • If you are required to surrender your motor vehicle based on a court order from a Magistrate, you must abide by the time and date specified on the court order.

Vehicles overdue for collection/Uncollected vehicles

  • If your impounded motor vehicle remains uncollected after the release date you will receive a Notice of Intention to Deem a Motor Vehicle Abandoned.

    You will have an additional 30 days from the date listed on the Notice of Intention to Deem a Motor Vehicle Abandoned to collect your motor vehicle from impoundment.

    If you do not attend by close of business on the final date, the vehicle will become the property of the State Government (vest in the crown) and will no longer be available for collection.

  • No.
    In order for your motor vehicle NOT to be Deemed Abandoned it MUST be collected before the final day (30 days from the date listed on the Notice of Intention to Deem a Motor Vehicle Abandoned).

  • If you choose to abandon your motor vehicle it will become the property of the State Government (vest in the crown) and will be disposed of.

  • You will not be required to pay for a motor vehicle that is not collected from impoundment. However, when the driver goes to court for the alleged offence which led to the motor vehicle being impounded, Victoria Police may pursue impoundment costs from the driver at court.

  • No.

    You have 30 days from the date listed on the Notice of Intention to Deem a Motor Vehicle Abandoned to collect your motor vehicle from impoundment. If you do not attend by close of business on the final date, the vehicle becomes property of the State Government (vests in the crown) and will no longer be available for collection.

  • As a vested vehicle becomes property of the State Government it will be disposed of via public auction or crushed. Victoria Police do not disclose information about where vehicles are sold or crushed to any parties.

  • If you have received a Disbursement of the Proceeds of Sale Letter this means that the motor vehicle has been sold at public auction and there are funds remaining which will be paid to you. In order for the funds to be paid you will need to send an email containing:

    • your full name
    • address
    • bank details
    • a copy of your current Victorian Driver's Licence or other forms of photo ID
    • within 14 days of the date of the letter to impound.support@police.vic.gov.au and quote the H reference number listed in the letter.

    Once this is received Victoria Police will pay the remaining funds to you. Please note this can take 4-6 weeks.

  • The motor vehicle is available for collection up to 30 days from the date listed on the Notice of Intention to Deem a Motor Vehicle Abandoned.

    The vehicle can only be released to the Registered Operator - that is the person to whom the vehicle is registered to according to VicRoads.

    In order for an interested party or a third party to collect the vehicle they require a Third Party Authorisation form signed by the registered operator, or alternatively a court order.

Notice of Application for an impoundment or immobilisation order/forfeiture order

Victoria Police can apply in court to have a motor vehicle impounded, immobilised or forfeited based on a driver’s prior impoundable offence history. Please see the headings below to determine the situation that applies to the motor vehicle. 

  • You are receiving this letter as records identified a driving offence history that qualifies for an application to further impound, immobilise or forfeit the motor vehicle.

  • You are receiving this letter because either your vehicle or the vehicle you were driving has been previously intercepted.

    As a result, Victoria Police is applying through the courts to impound, forfeit or immobilise the vehicle mentioned. The notice you have received is a legal document regarding this application scheduled to be heard in court. It stipulates the hearing court date and venue where the matter will be heard. The Magistrate will decide whether the motor vehicle is impounded, forfeited or immobilised.

    A person who receives this notice of the application must not sell, transfer or dispose of their interest in the motor vehicle until the matter is finalised at court. To support this, a block has been placed on the motor vehicle to stop transfer of ownership through VicRoads or other roads corporations.

    If you are the registered operator of the vehicle, but do not have a prior impoundable offence history, the application would, therefore, be as a result of the driver’s prior driving history.

Reviewed 16 June 2021

Our services

Vehicle Impoundment Support Unit

Properties Division IT & Infrastructure Services 55 Raglan Street, Preston Victoria, Australia, Preston, VIC 3000

Was this page helpful?