As a Protective Services Officer, you will be a valued member of the Victoria Police team.
The majority of Protective Services Officer shifts support the Victorian State Government commitment of being on platforms from 6 pm to the last train as well as the Night Network commitment each Friday and Saturday evenings. However, it is expected that all Protective Services Officers will be able to perform a mix of various shift start times at various locations as per operational requirements.
Your on-shift duties will include:
- monitoring of peak-hour train services where you will maintain a visible presence and engage with the community
- building and maintaining rapport with commuters and the surrounding community to increase trust in the safety of the station and public transport system.
- proactively patrol the train platform, car parks and surrounds
- deal with anti-social behaviour, property damage, alcohol and transport-related offences as they arise
- compiling paperwork
- may be rostered to cover major events in locations other than train stations across Melbourne
You will always be on duty with a least one other Protective Services Officer and will remain at that location until the last train has come through or if on a Night Network shift (Friday and Saturday night) the pre-determined end of shift time. All operational Protective Services Officer shifts are 10 hours in duration.
Life as a Protective Services Officer
This page describes the life of a Protective Services Officer including Code of Conduct.
Salary and benefits of Protective Services Officers
This page describes the salary and benefits for a Protective Services Officer.
This page outlines information about what to expect during training to become a Protective Services Officer.
Reviewed 04 June 2021