National security and terrorism
The National Security Hotline is the single point of contact for the public to report possible signs of terrorism. It also provides information to callers on a wide range of national security matters.
- visit nationalsecurity.gov.au
- call the National Security Hotline on 1800 123 400
For emergencies where immediate police, fire or ambulance assistance is required, call Triple Zero (000)
Contact your local police station via phone or in person to report non-emergency crime incidents. See Find my local police station
If you have any information regarding a crime, or criminal activity, you can confidentially report what you know by calling Crime Stoppers.
- call 1800 333 000
Other emergency services
- Ambulance Victoria
- Country Fire Authority (CFA)
- Department of Environment, Land, Water and Planning (DELWP)
- Metropolitan Fire and Emergency Services Board (MFB)
- Victoria State Emergency Service
VicEmergency is Victoria's primary website for incident information and warnings.
VicEmergency provides information and advice to help people prepare for, respond to and recover from fire and flood. It has a real-time Google Map display with incidents across Victoria including fires, floods, storms, power outages, hazardous material incidents and traffic incidents.
Road and marine safety alerts
Victoria's state and national park conditions and closures
Road closures and traffic alerts
For all emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit:
Total fire ban days:
Floods, storms, tsunamis and earthquakes
Call 132 500 for flood, storm, tsunami and earthquake emergency information.
For emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit VicEmergency
Relief and recovery
The Victorian Government provides a range of support services and programs to assist families, businesses and farmers affected by emergencies across Victoria.
Call the VicEmergency Hotline on 1800 226 226 or visit VicEmergency
Crisis support and suicide prevention Lifeline:
- 131 114
Expert health advice:
- 1300 60 60 24
Crisis accommodation HomeGround Services:
- 1800 825 955
- HomeGround Services
Men's referral service No to Violence:
- 1300 766 491
- No to Violence
Women's domestic violence crisis service Domestic Violence Victoria:
- 1800 015 188
- Domestic Violence Victoria
Sexual assault crisis line:
- 1800 806 292
- Sexual Assault Crisis Line
Relay calls National Relay Service:
- TTY/voice calls on 133 677
- speak and listen on 1300 555 727
- SMS relay on 0423 677 767
Traffic management points
Traffic management points (TMPs) are temporary road closures set up during an emergency. They are used to protect the community and emergency services personnel when there is potential danger nearby.
Information about evacuating in the event of an emergency.
Standard Emergency Warning Signal (SEWS)
The Standard Emergency Warning Signal (SEWS) is a distinctive 'wailing' siren which may be broadcast on radio, television, or public areas such as shopping centres or sports grounds. The use of SEWS is intended to attract the listener's attention prior to the broadcast of an important safety message.
SEWS is used in Victoria to alert members of the community that an official emergency announcement is to be made concerning an actual or impending emergency.
What should I do if I hear SEWS broadcast?
- stop what you are doing
- listen carefully to the information provided
- act as directed
Information on SEWS
Reviewed 19 March 2019