Learn about who to contact in an emergency situation, if you become aware of crime, or in the event of dangerous weather or terrorism.
In an emergency
For emergencies where immediate police, fire or ambulance assistance is required, call Triple Zero (000).
Non-emergency crime
Contact your local police station by phone, email or in person to report non-emergency crime.
If you have information about a crime or criminal activity, you can also confidentially report what you know to Crime Stoppers by:
- calling 1800 333 000, or
- making an online report.
National security and terrorism
If you have witnessed or suspect terrorist activity, call the 24-hour National Security Hotline on 1800 123 400.
The Hotline also provides information on a wide range of national security matters.
Visit Australian National Security for more information.
Emergency services
Find emergency services in Victoria:
- Ambulance Victoria (AV)(opens in a new window)
- Country Fire Authority (CFA)(opens in a new window)
- Department of Energy, Environment and Climate Action (DEECA)
- Fire Rescue Victoria (FRV)
- Victoria State Emergency Service(opens in a new window)
- National Security Hotline(opens in a new window) on 1800 123 400.
Emergency warnings
Find information about weather, traffic and road warnings, park closures, health alerts and more.
| VicEmergency | VicEmergency is Victoria's primary website for incident information and warnings. VicEmergency provides information and advice to help people prepare for, respond to and recover from fire and flood. It has a real-time Google Map display with incidents across Victoria including fires, floods, storms, power outages, hazardous material incidents and traffic incidents. Visit VicEmergency online or download the VicEmergency app via the App Store or Google Play. |
| Weather warnings | Bureau of Meteorology |
| Health alerts | Department of Health |
| Road and marine safety alerts | Safe Transport Victoria |
| Victoria's state and national park conditions and closures | Parks Victoria |
| Road closures and traffic alerts | VicTraffic, through VicRoads |
Bushfires
For all emergency warnings and advice:
- VicEmergency Hotline: 1800 226 226
- Download the VicEmergency App from Google Play or the App Store.
Other bushfire information
Plan and prepare for bushfires, and find information about burning off.
| Plan and prepare for fires | |
| Bush and grassfire safety | Fire Rescue Victoria |
| Total fire ban days | Country Fire Authority (CFA) |
| Burning off | Country Fire Authority (CFA) |
| Planned burns | Department of Energy, Environment and Climate Action |
Be sure to follow CFA on Facebook and X (formerly Twitter).
Floods, storms, tsunamis and earthquakes
Contact Victoria State Emergency Service on 132 500 for flood, storm, tsunami and earthquake emergency information.
For emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit VicEmergency.
Relief and recovery
The VicEmergency Hotline provides information during and after major incidents in Victoria. It also offers information to help householders, landowners and small businesses plan for and recover from emergencies.
Call the VicEmergency Hotline on 1800 226 226.
Traffic management points
Traffic management points are temporary road closures set up during an emergency.
They are used to protect the community and emergency services personnel when there is potential danger nearby.
Learn about Traffic management points on Transport Victoria.
Community emergency evacuation
Find information about evacuating in the event of an emergency in different languages.
Standard Emergency Warning Signal (SEWS)
The Standard Emergency Warning Signal (SEWS) is a distinctive 'wailing' siren which may be broadcast on radio, television, or public areas such as shopping centres or sports grounds.
The use of SEWS is intended to attract the listener's attention prior to the broadcast of an important safety message.
SEWS is used in Victoria to alert members of the community that an official emergency announcement is to be made concerning an actual or impending emergency.
SEWS may be broadcast immediately before an emergency warning or group of warnings for an emergency, or threat of an emergency, including:
- major fires
- major floods
- major severe storms and their associated storm surges
- earthquakes
- chemical hazards and any associated major pollution
- any other significant emergency.
What you should do if you hear SEWS broadcast
If you hear the Standard Emergency Warning Signal, you should:
- stop what you are doing
- listen carefully to the information provided
- act as directed.
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