VicPol Corporate

Emergency information

National security and terrorism

The National Security Hotline is the single point of contact for the public to report possible signs of terrorism. It also provides information to callers on a wide range of national security matters.

Emergency assistance

For emergencies where immediate police, fire or ambulance assistance is required, call Triple Zero (000)

Non-emergency crime

Contact your local police station via phone or in person to report non-emergency crime incidents. See Find my local police station

If you have any information regarding a crime, or criminal activity, you can confidentially report what you know by calling Crime Stoppers.

Other emergency services



VicEmergency is Victoria's primary website for incident information and warnings.

VicEmergency provides information and advice to help people prepare for, respond to and recover from fire and flood. It has a real-time Google Map display with incidents across Victoria including fires, floods, storms, power outages, hazardous material incidents and traffic incidents.

Visit VicEmergency online or download the VicEmergency app via the App Store or Google Play

Weather warnings

Health alerts

Road and marine safety alerts

Victoria's state and national park conditions and closures

Road closures and traffic alerts


For all emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit:

Total fire ban days:

Burning off:

Planned burns:

Be sure to follow CFA on Facebook and Twitter

Floods, storms, tsunamis and earthquakes

Call 132 500 for flood, storm, tsunami and earthquake emergency information.

For emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit VicEmergency

Relief and recovery

The Victorian Government provides a range of support services and programs to assist families, businesses and farmers affected by emergencies across Victoria.

Call the VicEmergency Hotline on 1800 226 226 or visit VicEmergency

Other assistance

Crisis support and suicide prevention Lifeline:

Expert health advice:

Crisis accommodation HomeGround Services:

Men's referral service No to Violence:

Women's domestic violence crisis service Domestic Violence Victoria:

Sexual assault crisis line:

Relay calls National Relay Service:

  • TTY/voice calls on 133 677
  • speak and listen on 1300 555 727
  • SMS relay on 0423 677 767

Traffic management points

Traffic management points (TMPs) are temporary road closures set up during an emergency. They are used to protect the community and emergency services personnel when there is potential danger nearby.

Community evacuation

Information about evacuating in the event of an emergency.

Standard Emergency Warning Signal (SEWS)

The Standard Emergency Warning Signal (SEWS) is a distinctive 'wailing' siren which may be broadcast on radio, television, or public areas such as shopping centres or sports grounds. The use of SEWS is intended to attract the listener's attention prior to the broadcast of an important safety message.

SEWS is used in Victoria to alert members of the community that an official emergency announcement is to be made concerning an actual or impending emergency.

What should I do if I hear SEWS broadcast?

  • stop what you are doing
  • listen carefully to the information provided
  • act as directed

Information on SEWS

Reviewed 19 March 2019