National security and terrorism
The National Security Hotline is the single point of contact for the public to report possible signs of terrorism. It also provides information to callers on a wide range of national security matters.
For emergencies where immediate police, fire or ambulance assistance is required, call Triple Zero (000)
If you have any information regarding a crime, or criminal activity, you can confidentially report what you know by calling Crime Stoppers.
Other emergency services
VicEmergency is Victoria's primary website for incident information and warnings.
VicEmergency provides information and advice to help people prepare for, respond to and recover from fire and flood. It has a real-time Google Map display with incidents across Victoria including fires, floods, storms, power outages, hazardous material incidents and traffic incidents.
Road and marine safety alerts
Victoria's state and national park conditions and closures
Road closures and traffic alerts
For all emergency warnings and advice, call the VicEmergency Hotline on 1800 226 226 or visit:
Total fire ban days:
Floods, storms, tsunamis and earthquakes
Call 132 500 for flood, storm, tsunami and earthquake emergency information.
Relief and recovery
The Victorian Government provides a range of support services and programs to assist families, businesses and farmers affected by emergencies across Victoria.
Crisis support and suicide prevention Lifeline:
Expert health advice:
Crisis accommodation HomeGround Services:
Men's referral service No to Violence:
Women's domestic violence crisis service Domestic Violence Victoria:
Sexual assault crisis line:
Relay calls National Relay Service:
- TTY/voice calls on 133 677
- speak and listen on 1300 555 727
- SMS relay on 0423 677 767
Traffic management points
Traffic management points (TMPs) are temporary road closures set up during an emergency. They are used to protect the community and emergency services personnel when there is potential danger nearby.
Information about evacuating in the event of an emergency.
Standard Emergency Warning Signal (SEWS)
The Standard Emergency Warning Signal (SEWS) is a distinctive 'wailing' siren which may be broadcast on radio, television, or public areas such as shopping centres or sports grounds. The use of SEWS is intended to attract the listener's attention prior to the broadcast of an important safety message.
SEWS is used in Victoria to alert members of the community that an official emergency announcement is to be made concerning an actual or impending emergency.
What should I do if I hear SEWS broadcast?
- stop what you are doing
- listen carefully to the information provided
- act as directed
Information on SEWS
Reviewed 19 March 2019