Report unreasonable noise

How to approach unreasonable noise from neighbours, vehicles or commercial buildings, including how to report a noise complaint.

Everyone has the right to a peaceful neighbourhood. It is an offence to make unreasonable noise in a residential area.

Residential noise

Living in a residential area means you can expect a reasonable level of noise from neighbours carrying out usual activities.

Residential noise can come from inside or outside the house, and can include:

  • parties and music
  • people talking loudly or yelling
  • vehicles
  • musical instruments
  • radios and televisions
  • air conditioners
  • outdoor electrical tools.

Unreasonable noise

Residential noise becomes unreasonable when:

  • it occurs during prohibited times, and
  • a person can hear it from a habitable room in a residence.

It is an offence to make unreasonable noise in a residential area.

The Environment Protection Authority Victorian (EPA) restricts loud noise before 7am and after 9pm on weekdays, and before 9am and after 11pm on weekends.

Visit the EPA website for more information on what kind of noise is unreasonable in a residential area.

Who responds to noise complaints

Local council officers can respond to noise complaints. When assessing whether noise is unreasonable, factors may include:

  • how loud the noise is
  • what the noise sounds like
  • when and how often the noise occurs
  • where the noise can be heard from.

General noise complaints can be managed by your local council.

Police should be notified only if there is immediate danger or a person is threatening or aggressive. In those circumstances, call Triple Zero (000) immediately.

You cannot make a noise complaint through the Police Assistance Line or Online Reporting tool.

Loud neighbours

Noise from your neighbours can include yelling, late-night parties, and loud appliances or music.

Police and local council officers can direct the person responsible to stop the noise for up to 72 hours. If the noise persists after this direction, police can issue an on-the-spot fine.

Domestic pets

Local councils manage regulations around domestic pets. These include excessive noise, such as barking dogs.

Contact your local council to raise any animal-related complaints. They can advise on your options to help resolve the issue.

Loud cars and vehicle noise

Noise from vehicles is common, especially in residential areas. A legally driven, unmodified vehicle is unlikely to create unreasonable noise.

Illegally modified vehicles may make excessive exhaust or stereo noise. Excessive noise from these vehicles may be unreasonable and can be reported.

Dangerous and erratic hoon driving can also create unreasonable noise, as well as being a risk to community safety.

Examples of loud vehicle noise include:

  • car exhausts from modified cars
  • engines revving
  • loud stereos.

Commercial noise

Commercial, industrial and entertainment venue noise can also affect neighbouring properties and their residents.

Quick guide on where to report unreasonable noise

Refer to the guide below on where to report unreasonable noise.

Type of noiseExamplesWho you can report to
Residential noise and residential construction noise
  • Air Conditioners
  • Pool Pumps
  • House Parties
  • Stereo Systems
  • Residential construction and demolition activities
Commercial or industrial noise
  • Restaurants
  • Gyms
  • Supermarkets
  • Manufacturing
  • Utilities
  • Commercial construction
Music from entertainment venues
  • Theatres and concert halls
  • Sporting events
  • Stadiums and festival grounds
  • Pubs, clubs and bars
Major projects or state government activities
  • Major infrastructure projects eg major road projects
  • State government managed land use e.g public schools or prisons
  • Noise from wind turbines

Updated