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All victims of sexual assault can access sexual assault support services. You can access these services without reporting to police. 

The services provided varies on the support you would like but can include:

  • follow-up short, medium and longer term counselling and support
  • information and support during the investigation process
  • medical assistance and follow-up medical treatment
  • emergency housing
  • victims of Crime Assistance Tribunal applications
  • information and counselling for friends and family members

Your Sexual Offences and Child Abuse Investigation Team (SOCIT) detective or Centre Against Sexual Assault (CASA) counsellor can assist you in obtaining the support and help you need.

Contact your local Police or the Victoria Police Sexual Offences and Child Abuse Investigation Team (SOCIT)

Remember, in an emergency, dial Triple Zero '000'.

Get Support

After Hours Sexual Assault Crisis Line 

Telephone: 1800 806 292 (5pm – 9am)

The After Hours Sexual Assault Crisis Line Victoria (SACL) provides a state-wide crisis counselling and support service to all victims of sexual assault at any time in their lives and coordinates after-hours crisis responses with CASA for recent victims/survivors of sexual assault.

SACL operates weeknights from 5pm weeknights to 9am the next day and throughout weekends and public holidays.

National Sexual Assault, Domestic Family Violence Counselling Service 

Telephone: 1800 737 732 (1800 RESPECT)

The National Sexual Assault, Domestic Family Violence Counselling Service is 24 hours a day, 7 days a week nation-wide telephone and online counselling service for victims of both past and recent sexual assault and/or domestic family violence. They offer an interpreting and sign language (Auslan) service.

Centre Against Sexual Assault (CASA)

Telephone: 1800 806 292

CASA provides free counselling and support to women, children and men who are victims/survivors of sexual assault.

Gatehouse Centre for Child Sexual Assault 

Telephone: (03) 9345 6391

Gatehouse Centre is a department of the Royal Children’s Hospital that provides assessment, treatment and advocacy services for children and young people (aged between 0 and 17) and their families living in the North Western metropolitan area of Melbourne.

inTouch Multicultural Centre Against Family Violence

Telephone: 1800 755 988

inTouch is a state-wide specialist family violence service that works with women from migrant and refugee backgrounds, their families and their communities in Victoria. We provide case management to women, training, conduct research, and run community-based projects in order to address the issues of family violence in the community. Our services can be provided to you in your preferred language.

Victims of Crime Helpline 

Telephone: 1800 819 817 (8am – 11pm)

e-Safety Commissioner

The e-Safety Commissioner provides information on technology facilitated abuse, cyberbullying and online safety.

National Redress Scheme

Telephone: 1800 737 377

The National Redress Scheme provides support to people who have:

  • experienced institutional child sexual abuse by
  • recognising the harm caused by this abuse,
  • holding institutions accountable for this abuse and
  • helping people who have experienced institutional child sexual abuse gain access to counselling and psychological services, a direct personal response, and a monetary payment.

The National Redress Scheme is a non-law enforcement agency and under the law they and participating institutions must report risks of ongoing abuse, based upon the information provided to the Police and child protection authorities.

If the National Redress Scheme is required to report abuse, e.g. there is a risk of ongoing abuse, the applicant will be contacted beforehand. If the applicant does not agree to disclosure their details, the National Redress Scheme will make an anonymous report to police on their behalf.

safe steps 

Telephone: 1800 015 188

Live Chat Support: Family violence and domestic violence online support - Safe Steps Victoria

safe steps is Victoria’s 24/7 family violence response centre. We provide specialist support services for anyone in Victoria who is experiencing or afraid of family violence. Our services include

  • Information and referral
  • Crisis response
  • Specialist family violence risk assessment
  • Safety planning
  • Access to supported crisis accommodation


Telephone: 1800 737 732 (1800 RESPECT)

Live Chat Support: Welcome - Web Chat (

1800RESPECT is the national sexual assault, domestic and family violence counselling service. We provide support for people experiencing, or at risk of experiencing, violence and abuse, their friends and family and professionals.

Our services are offered in your preferred language.

Reviewed 14 April 2021

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